Tsholofelo Matjila
Universal Banker
Talent
Rustenburg MallMember since August 7, 2026
Dealing with PeopleTeamworkWork ethicAttention to detailCreativityAdaptabilityInterpersonal skillsFinancial Analysis
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Dealing with PeopleTeamworkWork ethicAttention to detailCreativity
About
Detail-oriented Sales Representative with 4+ years of experience in the finance industry. Experienced in driving growth, increasing sales, and building customer relationships.
Experience
Universal Banker - First National Bank - Rustenburg
(2014-04)
- Developed and implemented new customer service systems and processes, resulting in improved client satisfaction ratings.
- Managed daily operations of a bank branch, including opening and closing procedures, cash management, and customer service.
- Processed customer deposits and withdrawals while ensuring compliance with banking regulations.
- Facilitated customer financial transactions, including loan applications, credit card payments, and foreign currency exchanges.
- Developed and maintained positive relationships with customers, providing excellent customer service at all times.
- Analyzed customer financial needs and recommended appropriate banking products and services.
- Ensured compliance with all banking regulations and laws, including the Bank Secrecy Act.
- Developed and maintained a portfolio of customers, with a focus on cross-selling bank products.
- Performed daily financial reconciliations to ensure accuracy of account balances.
- Assisted customers with technical issues and inquiries, providing quality customer service.
Education
NQF5 CERTIFICATE - Cornerstone financial institute (2013-04 - 2014-04)
Matric - Kebonang Secondary School (2009-01 - 2012-12)
Skills
Universal Banker
