Tsholofelo Nikodema

Detail-oriented Administrative Assistant with 8+ years of experience in office administration, customer service, and data management. Adept at streamlining workflows, managing correspondence, and maintaining organized filing systems. Strong multitasker with proficiency in Microsoft Office Suite and a commitment to operational efficiency. Thrives in fast-paced environments, delivering high accuracy and professionalism.

Centre Administrator at JHI Retail (2016 – 2024)

• Greeted visitors, managed appointments, and ensured a professional front-desk environment.
• Maintained digital and physical filing systems for financial and administrative records.
• Handled inbound calls, emails, and faxes, directing inquiries to appropriate personnel.
• Assisted in process improvements to enhance departmental efficiency and customer service.
• Prepared and distributed internal memos, reports, and client correspondence.
• Coordinated office supplies inventory and placed orders as needed.

Site Administration Assistant at ENZA Construction (2015-11 – 2016-11)

• Updated spreadsheets and databases to track performance metrics and sales data.
• Drafted and proofread correspondence, reports, and presentations for senior staff.
• Managed multi-line phone systems, routed calls, and relayed messages promptly.
• Organized mail, documents, and client records to maintain office efficiency.
• Assisted with scheduling meetings, booking travel, and preparing meeting materials.
• Supported site managers with daily administrative tasks and compliance documentation.

National Senior Certificate – Senakangwedi SS School (2009)

Advanced Certificate in Computer Literacy – Avuxeni Computer Academy (2016)