Tsireledzo Mpho

Highly organized and professional Administrative Assistant and Receptionist with over 10 years of experience in engineering and educational settings. Skilled in office administration, data management, customer service, and coordination of daily operations. Adept at handling multiple tasks efficiently while maintaining accuracy, confidentiality, and a professional demeanor.

Administrative Assistant - Isizwe Components - IST Academy - Isando

(2024-01)

• Maintain accurate attendance and assessment records.
• Handle phone calls, emails, and walk-in inquiries professionally.
• Manage inquiries related to admissions, courses, and general academy information.
• Maintain accurate student and staff records, and academic documentation.
• Assist in the preparation and distribution of reports and learning materials.
• Organize and maintain filing systems (electronic and physical), ensuring confidentiality.
• Coordinate communication between students, staff, and customers.
• Order and manage office/classroom supplies and maintain inventory.
• Keep academic records updated for audits and reporting purposes.
• Assist with budget tracking and basic financial documentation.

Receptionist - Transnet - Langlaagte

(2019-01 - 2023-12)

• Welcomed and assisted visitors, clients, and staff in a professional and courteous manner.
• Answered and directed incoming calls and emails to relevant departments.
• Coordinated internal communications to ensure timely flow of information.
• Maintained and monitored office supplies, ensuring availability and proper record-keeping.
• Supported management and staff with administrative tasks and document preparation.
• Handled mail, deliveries, and general office correspondence.
• Maintained confidentiality and upheld Transnet's corporate standards and procedures.

Receptionist - DK2R Engineering - Secunda

(2013-01 - 2018-12)

• Welcomed and assisted visitors, clients, and contractors professionally.
• Answered, screened, and directed incoming calls and emails to appropriate departments.
• Managed filing systems for project documents, invoices, and correspondence.
• Captured and updated data accurately in company databases and spreadsheets.
• Assisted with scheduling meetings and coordinating communication between engineers, suppliers, and management.
• Handled mail, courier deliveries, and office errands efficiently.
• Maintained confidentiality and upheld company policies and safety standards.
• Supported administrative and clerical tasks to ensure smooth day-to-day office operations.

Diploma - Computer & Safety Management - IQ Academy

Certificate - Matric - IQ Academy