Reception & HR Administrative Duties_All Rounder - Sizwe Training(pty)Ltd
(2026-05 - 2026-06)
- Welcomed visitors and clients in a friendly and professional manner, assisting them and directing them to the correct waiting areas or staff members.
- Answered and managed the switchboard, directing calls to the relevant departments or staff members.
- Took messages and made sure they were passed on to the correct person timeously.
- Provided general administrative support to the office, including updating records, scanning, photocopying and filing documents.
- Assisted with recording office expenses, payments and petty cash.
- Helped keep the reception and office area clean, organised and welcoming by coordinating with on-site cleaning staff.
- Assisted with planning and organising company events and meetings.
- Ordered and managed office supplies, stationery, consumables and equipment when required.
- Welcomed clients by offering and serving refreshments when appropriate.
- Followed company health and safety procedures and maintained a professional standard at all times.
- Assisted with ad hoc administrative requests and supported the team wherever needed.
- Assisted with payroll administration and ensured that relevant information and records were kept up to date.
- Scheduled disciplinary meetings and assisted with the necessary arrangements and documentation.
- Supported HR administration by maintaining and updating employee records in line with company requirements.
- Assisted with HR-related documentation and ensured records were organised and easily accessible.
- Provided day-to-day administrative support to the HR Administrator and HR Manager.
- Assisted with ensuring HR practices and documentation were aligned with company policies and applicable labour legislation.
- Worked well with employees, visitors and management while maintaining a helpful, respectful and professional attitude.
Student Laison/Administrator all Rounder - Capgem Training and Development(pty)Ltd
(2025-04 - 2026-01)
- Assisted with the recruitment process by advertising vacancies, screening CVs and shortlisting suitable candidates.
- Conducted first-round interviews and assisted with identifying suitable learners for training programmes.
- Coordinated interviews, scheduled appointments and prepared the necessary interview documents and rubrics.
- Managed CVs and maintained an organised candidate database for current and future vacancies.
- Ensured Personnel Requisition Forms (PRFs) were completed and processed within the required timeframes.
- Prepared offer letters and followed up to ensure successful candidates completed and returned their documents.
- Maintained accurate learner and employee records through data capturing, filing and document management.
- Captured learner information and uploaded learners onto the relevant SETA system.
- Communicated with learners regularly regarding training programmes, schedules, assessments and important updates.
- Provided first-line support to learners by answering questions, assisting with basic queries and directing more complex matters when needed.
- Assisted with payroll administration, including maintaining payroll-related records and working with CRV documentation.
- Conducted weekly time and attendance checks and followed up on discrepancies.
- Assisted with configuring shifts according to site requirements and ensuring attendance information was accurate.
- Scheduled training classes, booked venues and assisted with preparing training spaces and learning materials.
- Provided administrative support with training documents, learner files and other programme-related paperwork.
- Communicated with clients involved in skills programmes and assisted with keeping them updated on programme progress.
- Managed day-to-day office communication, including emails and telephone calls with learners, clients and staff.
- Prepared weekly and monthly reports for management and assisted with keeping information accurate and up to date.
- Assisted with filing, document management and keeping office and learner records organised.
- Supported recruitment advertising and ensured job postings were aligned with the requirements of each vacancy.
- Worked closely with the team to keep recruitment, training and administrative processes running smoothly.
Human Resources Training Administrator - Cataler SA(pty)Ltd/Toyota Motor Corporation(pty)Ltd
(2024-02 - 2025-03)
- Maintained accurate employee training records and compliance documentation on internal systems.
- Prepared weekly HR and training reports for management and kept training information up to date.
- Worked closely with Health & Safety Officers during safety patrols and supported engagements with plant management and the CEO.
- Assisted Safety Officers with compliance documentation for plant managers and employees.
- Conducted 5S awareness sessions and house rules briefings within the plant environment.
- Assisted with employee training sessions and helped prepare training materials and venues.
- Supported plant managers by guiding CSA Management through different departments and teams.
- Maintained accurate employee records and worked with Microsoft Excel, Word and PowerPoint for daily HR and administrative tasks.
- Assisted employees with general queries while handling personal and confidential information professionally.
- Captured and updated employee training information and records.
- Assisted with opening training sessions and meetings by conducting the daily recitation required by company policy.
- Conducted inductions for new employees and helped them understand workplace rules, procedures and expectations.
- Prepared induction documentation and delivered induction presentations to new employees.
- Completed standard employment contract templates and followed up to ensure all required signatures were obtained.
- Assisted HR with payroll administration by collecting payslips and distributing or submitting them to employees as required.
- Ensured new employees were added accurately to the relevant systems and records.
- Assisted with maintaining employee hard-copy and electronic files and ensuring HR documentation was completed within the required timeframe.
- Assisted with training presentations for CSA staff and arranged venues and materials to ensure sessions ran smoothly.
- Participated in required company training to continuously improve my knowledge and understanding of workplace procedures.
- Worked closely with HR, Health & Safety Officers, management and employees while maintaining confidentiality and a professional approach.
Shopper and Customer Support Administrator - Beiersdorf Consumer Products(pty)ltd
(2022-01 - 2023-02)
- Verified and distributed digital reports relating to product displays, promotions and in-store activities.
- Captured and maintained accurate data for digital units across different regions.
- Assisted the Manager with general administration and day-to-day office tasks.
- Assisted with setting up meetings, preparing information and ensuring the necessary arrangements were in place.
- Managed accurate filing and documentation of reports and marketing-related information.
- Conducted in-store visits to check that products and promotional materials were displayed according to the required planogram and POS guidelines.
- Assisted with the planning and execution of marketing campaigns and promotional activities.
- Conducted basic market research and reviewed information to better understand target customers and market needs.
- Participated in team meetings and shared ideas to help improve marketing strategies and activities.
- Supported the sales team with lead generation, client communication and follow-ups.
- Maintained accurate records of marketing activities, customer information and campaign results.
- Assisted with providing friendly and professional customer service and responding to client queries.
- Managed incoming and outgoing communication, including emails, telephone calls and reports.
- Assisted with various administrative and marketing tasks as requested by the Manager.
- Worked well within a team while also taking responsibility for completing tasks accurately and on time.
Sales Agent - U and I Connect
(2023-03 - 2023-12)
- Make outbound calls to prospective and existing customers.
- Promote and sell company products and services.
- Identify customer needs and provide suitable solutions.
- Build and maintain positive customer relationships.
- Meet and exceed daily, weekly, and monthly sales targets.
- Accurately capture customer information and update the CRM system.
- Handle customer enquiries professionally and efficiently.
- Follow company policies, scripts, and compliance requirements.
Waitress/All Rounder(Part -time) - Maharajas Caterers and Decor
(2018-01 - 2020-02)
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
- Ensure uniform and personal appearance are clean and professional
- Maintain confidentiality of proprietary information, protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests service needs.
- Assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Support team to reach common goals and ensure to quality expectations and standards.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
- Perfoming other reasonable job duties such as assistance with decor and set up of venue.
