Ulrich Joseph

Senior Project Manager with 16+ years' experience delivering large-scale software and system integration projects across financial services and healthcare. Proven track record leading cross-functional software engineering teams through the full SDLC, from requirements definition to production deployment. Strong background in Agile/Hybrid delivery, release management, and engineering governance, with hands-on involvement in CI/CD pipelines, testing strategies, and environment-based delivery (Dev, QA, UAT, Production).

Experienced in driving delivery metrics, reducing risk through structured testing and automation, and managing complex stakeholder environments.

Independent at Freelance Consulting (2024-09 – Present)

• Business Consulting
• IT Consulting
• WordPress Website creation
• Social Media setup

Senior Project Manager at IOCO (Old Mutual – Wealth Tech) (2018-02 – 2023-04)

• Delivered software engineering initiatives across Wealth Tech platforms, coordinating development, testing, and production releases
• Introduced structured delivery metrics for development and testing tasks, improving planning accuracy and stakeholder reporting
• Supported CI/CD practices through GitLab pipelines, enabling controlled and repeatable deployments
• Ensured incorporation of unit testing and code reviews into delivery lifecycle
• Gathering requirements / specifications from various business units involved
• Assisting the Business Analyst with creating tasks
• Assigning tasks
• Attaining sign off on business requirements specifications, functional specifications and wireframes
• Creating project plans
• Project forecasting
• Budget Tracking (Forecast vs Actual)
• Risk Management
• Scheduling project meetings (technical, weekly / bi-weekly status update meetings)
• Co-ordinating UAT, QA and Production sign off with staff / client's
• Project closure and sign-off
• Coordinating handover to the servicing and BAU teams

Technical Manager at Sebrio Consulting (2017-01 – 2018-12)

Staff reporting: Oversaw all staff, with a primary focus on the Technical Administrator

• Overseeing all internal technical requests
• Technical oversight of all projects to update CEO
• Assist with estimates of all projects and the WBS creation
• Assist with budget tracking
• Assist with resource planning
• Ensure the correct environments are created for new projects
• Ensure old environments are decommissioned
• Ensure demo sites are available on request
• Ensuring scope change has the required Change Request
• Assist with the creation of Information Security Policies and Procedures
• Approving training initiatives

Project Manager at Sebrio Consulting (2013-10 – 2018-02)

Staff reporting: 7 direct reports (5 permanent integration specialists and 2 part time)

• Creating and assigning tasks
• Planning and prioritising stories for scrum and backlog refinement meetings
• Removing impediments
• Monitoring tasks / story progress technical support
• Gather requirements / specifications from Account Manager
• Sign off on statement of work, created from project hand over
• Creating project plans
• Scheduling project calls
• Technical calls and weekly or bi-weekly project calls for status updates
• Managing client expectations
• Managing change via the required Change Requests
• Liaising with client for UAT and Prod Sign-off
• Project closure and Sign-off
• Coordinating handover to support team
• Tracking budgets
• Following up on payments
• Weekly internal project feedback
• Coordinating staff training initiatives (eg Orion Rhapsody and Intersystem Ensemble)
• Less involved with scrum as the client had their own Scrum Master and Product Owner

Project Manager at Rylurx IT (2011-11 – 2013-02)

Staff reporting: 9 Direct Reports (2 Designers, 1 Salesman, 2 Administrators, 3 Photographers, 1 Intern)

• Planning and prioritising stories for scrum meetings
• Creating stories for scrum meetings
• Removing impediments Monitoring tasks / story progress technical support
• Gather requirements / specifications for websites and or applications
• Liaising with client for testing and sign off
• Generating Quotes
• Generating Invoices
• Following up on payments
• Foster excellent relationships with key stakeholders and colleagues (both within the company and with external partners)
• Sourcing hardware from suppliers for sales to clients, when required
• Coordinating staff training initiatives (eg Scrum workshops, orientation) Creating monthly
• Taking action and profile photos
• Conducting interviews with players, managers, and referees
• Downloading, filing, renaming, tagging and cropping photos

Project Manager at PI Squared (2007-07 – 2011-09)

• Providing administrative and operational support to the Senior Project Manager
• Ensuring the office functions optimally
• Providing support for the operational activities of our clients
• Creating and assigning tasks using Netoffice (Open-Source pm suite)
• Planning and prioritising stories for scrum meetings
• Creating stories for scrum meetings (created from current tasks, twice daily) Facilitating Scrum meetings
• Tracking and testing stories
• Removing impediments
• Monitoring tasks / story progress
• Closing / updating old tasks in Netoffice
• Administrative and operational support to clients: technical support
• Gather requirements / specifications for websites and or applications
• Liaise with client for testing and sign off
• Communication, marketing and stakeholder relationship management:
• Ensuring client satisfaction regarding external projects (previous and current)
• Coordinating staff training initiatives (eg Scrum workshops, orientation)

Certificate in Systems Solutions Development – Blue Chip IT.Net (2003-01 – 2004-12)

Grade 12 – Queens Park High (1999-01 – 1999-12)