Vershlin Moodley

Dedicated insurance and dispute resolution professional with over 12 years of experience across claims investigations and dispute resolution, primarily within Telesure Investment Holdings. Skilled in detecting fraud, ensuring compliance, resolving disputes fairly, and safeguarding company reputation. Strong legal and criminology background with expertise in applying policy terms, Ombudsman guidelines, and TCF principles to deliver equitable outcomes.

Internal Disputes Specialist at Telesure Investment Holdings (2022-04 – Present)

Review and resolve disputes in personal lines, commercial lines, and value-added products with alignment to policy terms, Ombudsman stances, and TCF principles.

• Review and resolve disputes in personal lines, commercial lines, and value-added products
• Ensure decisions align with policy terms, Ombudsman stances, and TCF principles
• Protect the insurer's reputation by preventing brand damage through fair outcomes
• Provide clear, legally sound feedback to stakeholders

Non-Motor Investigator at Telesure Investment Holdings (2018-11 – 2022-03)

Investigated complex non-motor insurance claims with in-depth analysis and fraud detection.

• Investigated complex non-motor insurance claims
• Conducted in-depth analysis and fraud detection
• Ensured accurate, fair decision-making in line with regulations

Vehicle Investigator at Telesure Investment Holdings (2013-07 – 2018-10)

Investigated motor claims to detect fraud and validate claims through thorough fact-finding and evidence collection.

• Investigated motor claims to detect fraud and validate claims
• Conducted thorough fact-finding and evidence collection
• Collaborated with law enforcement and compliance teams where required

Surveillance Investigator at Suncoast Casino (2008 – 2013)

Monitored casino operations to detect fraud and suspicious activity while ensuring compliance with Gaming Board regulations.

• Monitored casino operations to detect fraud and suspicious activity
• Ensured compliance with Gaming Board regulations
• Supported internal investigations and reporting

Bachelor of Arts in Criminology (Criminal Investigations & Law)