Remote Customer Service / Hospitality Management
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Graduated from the International Hotel School with a formal Hospitality Management diploma (Cum Laude), I have extensive experience of over nine years in the hospitality industry, however, possess a myriad of experiences, from military to training and development. My more recent skills are from a sales and customer service background within the Corporate Foodservice industry as well as catering in the health services sector. Not only do I possess the professional knowledge and interpersonal skills necessary for this industry, my extensive experience in service has afforded me the opportunity of working with a diverse demographic including organization members, executives, volunteers, event attendees, and co-workers alike.
I am accustomed to fast-paced environments where deadlines are a priority and handling multiple jobs is the norm. I look at challenges as growth opportunities and I pride myself on bringing a creative and fresh approach to my role, whilst maintaining a detail oriented and organized system essential for any position in this industry. My energetic and positive personality allows me to work well with others while still displaying a hard work ethic and professional demeanour.
I am confident that my abilities and passion for service and hospitality makes me a successful and capable candidate and I am looking forward to making a significant contribution to an establishment that offers genuine opportunities for progression.
Graduated from the International Hotel School with a formal Hospitality Management diploma (Cum Laude), I have extensive experience of over nine years in the hospitality industry, however, possess a myriad of experiences, from military to training and development. My more recent skills are from a sales and customer service background within the Corporate Foodservice industry as well as catering in the health services sector. Not only do I possess the professional knowledge and interpersonal skills necessary for this industry, my extensive experience in service has afforded me the opportunity of working with a diverse demographic including organization members, executives, volunteers, event attendees, and co-workers alike.
I am accustomed to fast-paced environments where deadlines are a priority and handling multiple jobs is the norm. I look at challenges as growth opportunities and I pride myself on bringing a creative and fresh approach to my role, whilst maintaining a detail oriented and organized system essential for any position in this industry. My energetic and positive personality allows me to work well with others while still displaying a hard work ethic and professional demeanour.
I am confident that my abilities and passion for service and hospitality makes me a successful and capable candidate and I am looking forward to making a significant contribution to an establishment that offers genuine opportunities for progression.
Diploma in Hospitality Management from the International Hotel School (IHS), accredited with the American Hotel and Lodging Association (AH&LA) Graduated with distinction July 2010 National Certificates NQF4 CATHSSETA (Culture, Arts, Tourism, Hospitality, Sport, Sector Education and Training Authority) Hospitality Reception; Professional Cookery; Food and Beverage Services; Accommodation Services July 2010 NQF Level 5 Certificate: Assessment Trainer Conduct Outcomes Based Assessment July 2005 BSc (Biochemistry) (did not complete) (University of Witwatersrand) Dec 2003 Matric Exemption (Merit) – Greenside High School Dec 2002