Viocas Mashaphu

Detail-oriented administrator seeking to leverage strong organizational and project management skills to improve office efficiency and support team success in a dynamic environment.

Branch Administrator at Admin-Think Ink (2024-10 – Present)

• Attending to all incoming phone calls and directing them to the relevant department
• Responsible for organizing the office paper work and petty cash
• Attend to all emails

Shop Assistant at Mr. Price (2024-08 – 2024-09)

• Merchandising
• Till assistant
• Packaging stock

Retail Salesperson at Mr. Price (2023-12 – 2024-03)

• Cell phones
• Open credit account
• Reach goals and target given by the company
• Book phones for repair
• RIC sim cards for network operations

Trainer at Mr. Price Foundation Jumpstart

• Stock taking, floor working, stock packaging, till operator

Brand Representative at Credico

• Selling and advertising brand

Communication and Leadership Roles at Multiple Employers

Managed high-volume calls, resolving 95% of inquiries on first contact. Maintained confidentiality while handling sensitive documents and communications. Managed office budget, identifying savings that reduced supply cost. Office management and Budgeting.

Grade 12/Matric – Ramakanyane Secondary School:Completed

Higher certificate in Criminal justice -Unisa: on going