Viwe Mahlamvu

Demand Planning and Supply Chain professional with 6+ years of operational experience across FMCG, logistics, distribution planning, customer order planning and inventory management. Experienced in developing and maintaining demand forecasts using historical sales, market trends, promotions and seasonal fluctuations, while monitoring forecast accuracy, forecast bias and key supply chain KPIs. Experienced in Sales & Operations Planning (S&OP), demand and supply alignment, inventory optimization, stock availability, SAP master data management and cross-functional collaboration with Sales, Marketing, Supply Chain, Production, Customer Service and Logistics teams.

Advanced

Excel and Power BI capability with a strong focus on data-driven decision-making, service-level improvement, cost optimization and continuous improvement.

Customer Order Planner at AVI Limited (2025-07 – Present)

• Coordinate customer orders, supply availability and delivery requirements to support service-level and customer demand objectives.
• Collaborate with Supply Planners to align customer requirements with factory production schedules, stock replenishment plans and available supply.
• Monitor stock availability, service levels, back orders and delivery performance, proactively identifying and escalating supply exceptions.
• Maintain SAP master data including stock parameters, shipping points and pricing information to support accurate planning and order execution.
• Analyse customer, order and logistics performance data to identify trends, exceptions and opportunities for process improvement and cost optimization.
• Resolve order, inventory and delivery discrepancies while maintaining data accuracy and compliance with SOPs.
• Work cross-functionally with Customer Service, Supply Chain, Logistics and Commercial teams to ensure timely fulfilment of customer requirements.
• Maintain high purchase order accuracy and coordinate approvals, modifications and customer confirmations to minimize supply delays.

Distribution Planner / Demand Planner at Rainbow Chicken (2022-04 – 2025-06)

Demand Planning Responsibilities

• Developed and maintained demand forecasts for chilled and frozen poultry products using historical sales, market trends, promotions and seasonal fluctuations.
• Analysed customer demand, sales trends and demand variability to identify changes in expected demand and improve forecast reliability.
• Collaborated with Sales, Marketing and Supply Chain teams to align demand forecasts with customer requirements, production capacity and business objectives.
• Participated in the monthly Sales & Operations Planning (S&OP) process, providing demand insights and recommendations to support consensus demand and production planning.
• Monitored forecast accuracy and forecast bias, investigated variances and supported corrective actions to improve forecast reliability.
• Managed demand planning processes in Barton, ensuring timely updates and integrity of sales and demand data.
• Tracked forecast accuracy, fill rate, service levels and inventory turnover KPIs to support supply chain efficiency and planning decisions.
• Generated actionable reports and insights supporting production planning, inventory optimization, cold chain distribution and customer service objectives.

Distribution Planner / Demand Planner at Rainbow Chicken (2022-04 – 2025-06)

Distribution Planning Responsibilities

• Managed national distribution and inter-DC replenishment, including Stock Transfer Orders (STOs) between production and regional distribution centres.
• Analysed stock movements and lead times to support effective demand and supply balancing and improve stock availability.
• Collaborated with Production, Warehousing, Sales and Customer Service teams to align delivery schedules with production output and customer demand.
• Optimized truck routing and scheduling to support on-time deliveries and cost-efficient distribution of chilled and frozen FMCG products.
• Maintained Power BI dashboards tracking inventory, service-level and forecast-accuracy KPIs, supporting data-driven decision-making.
• Provided weekly visibility to Sales and Commercial teams on open orders, stock status and distribution progress.
• Analysed aging and slow-moving inventory and collaborated with Sales to develop strategies to reduce or eliminate excess stock.
• Coordinated with transport partners to resolve delivery delays, POD discrepancies and GRN issues, implementing corrective actions to protect service levels.
• Contributed to logistics improvement projects and initiatives focused on improving service levels, reducing costs and strengthening cold-chain reliability.

Warehouse Clerk at Vector Logistics (2019-10 – 2022-03)

• Supported daily warehouse operations, dispatch planning and inventory control in a high-volume FMCG environment.
• Performed cycle counts and stock reconciliations to maintain SAP inventory accuracy and compliance.
• Assisted with shipping documentation and POD processing, ensuring alignment with 3PL timelines.
• Collaborated with warehouse and transport teams to maintain EHS standards and service quality.

Bachelor's Degree in Supply Chain Management – Regent Business School (2026)

National Diploma in Logistics – Nelson Mandela University (2019)