Call Centre agent
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I am an ambitious individual who is prepared to meet the desired goals of the company. My desire is to be part of a dynamic company and to be able to unleash my full potential. I am a result driven, self-motivated and goal oriented individual who is always looking for a challenge to enhance my skills and knowledge
I was a call centre agent at IContact where answering inbound calls from clients or customers, providing information about products or services, resolving customer queries and issue, as well as data entry and documentation of customer interactions were a part of duties. I work at IContact for a period of 1 year 6 months.
I also worked at Morclick Telecommunications as a call centre agent where my duties were taking bill payments and assisting with troubleshooting. I worked at Morclick for a period of 1 year
The most relevant education I have is matric. I Matriculated 2017 from Mbilwi Secondary school