Vusi Sambo

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges to utilize my technical skills by providing an excellent service

MOBILE SALES / ASSISTANT BETTING CLERK at HOLLYWOODBETS (2024-12 – Present)

• Promoting and selling betting products and services to customers
• Building relationships with existing and potential clients
• Conducting outreach and marketing activities
• Providing product knowledge and explaining betting options
• Meeting sales targets and performance goals
• Gathering customer feedback and insights
• Collaborating with the marketing team for campaigns
• Ensuring compliance with betting regulations
• Reporting sales performance and customer interactions
• Staying updated on sports events and betting trends
• Processing bets and transactions accurately
• Providing customer service and answering betting queries
• Assisting with account management and registrations
• Offering betting advice and explaining rules
• Managing payouts and handling disputes
• Maintaining knowledge of sports events and odds
• Following responsible gambling protocols
• Ensuring compliance with regulations and policies

HOUSEKEEPER at HOLLYWOODBETS (2022-02)

• Maintaining cleanliness and organization of the betting area, lounge, and public spaces
• Cleaning and restocking amenities like toilets and kitchen areas
• Ensuring high standards of hygiene and presentation
• Reporting maintenance issues to manager
• Assisting with event setup and breakdown if needed
• Following health and safety protocols
• Interacting with customers to provide a welcoming environment

FRONT DESK RECEPTION at MAVAMBI GUEST HOUSE (2021-01 – 2021-12)

• Greeting and checking in guests
• Handling reservations and room assignments
• Managing payments and processing invoices
• Answering queries and providing local info
• Coordinating with housekeeping and maintenance
• Handling guest requests and complaints
• Managing keys and secure storage
• Maintaining accurate records and reports
• Providing a welcoming and professional service
• Handling phone calls and emails

RECEPTIONIST at UKUPHILA KWABASHA TRADING (2021-01 – 2021-12)

• Greeting and directing visitors
• Managing phone calls and emails
• Handling mail and deliveries
• Coordinating meetings and appointments
• Maintaining office supplies and stationery
• Providing administrative support to staff
• Managing the front desk area's appearance
• Assisting with data entry or reporting
• Handling confidential information securely
• Being a point of contact for clients or customers

GENERIC MANAGEMENT NQF LEVEL 5 – STAR FACTORY (2025)

ACCOMMODATION SERVICES – DEPARTMENT OF TOURISM (2021)

INTERNATIONAL WELDING INSPECTOR – MSHINIWAMI ARTISAN ACADEMY (2010)

MATRIC – NGODINI SENIOR SECONDARY SCHOOL (2010)