MOBILE SALES / ASSISTANT BETTING CLERK at HOLLYWOODBETS (2024-12 – Present)
- Promoting and selling betting products and services to customers
- Building relationships with existing and potential clients
- Conducting outreach and marketing activities
- Providing product knowledge and explaining betting options
- Meeting sales targets and performance goals
- Gathering customer feedback and insights
- Collaborating with the marketing team for campaigns
- Ensuring compliance with betting regulations
- Reporting sales performance and customer interactions
- Staying updated on sports events and betting trends
- Processing bets and transactions accurately
- Providing customer service and answering betting queries
- Assisting with account management and registrations
- Offering betting advice and explaining rules
- Managing payouts and handling disputes
- Maintaining knowledge of sports events and odds
- Following responsible gambling protocols
- Ensuring compliance with regulations and policies
HOUSEKEEPER at HOLLYWOODBETS (2022-02)
- Maintaining cleanliness and organization of the betting area, lounge, and public spaces
- Cleaning and restocking amenities like toilets and kitchen areas
- Ensuring high standards of hygiene and presentation
- Reporting maintenance issues to manager
- Assisting with event setup and breakdown if needed
- Following health and safety protocols
- Interacting with customers to provide a welcoming environment
FRONT DESK RECEPTION at MAVAMBI GUEST HOUSE (2021-01 – 2021-12)
- Greeting and checking in guests
- Handling reservations and room assignments
- Managing payments and processing invoices
- Answering queries and providing local info
- Coordinating with housekeeping and maintenance
- Handling guest requests and complaints
- Managing keys and secure storage
- Maintaining accurate records and reports
- Providing a welcoming and professional service
- Handling phone calls and emails
RECEPTIONIST at UKUPHILA KWABASHA TRADING (2021-01 – 2021-12)
- Greeting and directing visitors
- Managing phone calls and emails
- Handling mail and deliveries
- Coordinating meetings and appointments
- Maintaining office supplies and stationery
- Providing administrative support to staff
- Managing the front desk area's appearance
- Assisting with data entry or reporting
- Handling confidential information securely
- Being a point of contact for clients or customers
