Waqar Syed

Infrastructure & Emerging Technology| Data Anaylst

Talent

Mayfair West, City of Johannesburg Metropolitan MunicipalityMember since 2 August 2023

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About

A pragmatic IT Team Leader recognised for optimising business systems and strategies by testing, configuring, and troubleshooting various IT Infrastructures to achieve high-performance systems. With prior experience in data analytics and knowledge of both MySQL and data visualization, Waqar has combined his technical abilities with the analytical skills required to convert data into actionable insights. A self-motivated individual strongly believing in maintaining technical knowledge to provide cost-effective solutions, Waqar identifies areas for systems enhancements and ensures sustained and improved end-to-end system processes.

Valued with experience in application support, solutions design, hardware and software troubleshooting, implementation and configuration, project management and reporting - Waqar translates technical requirements using data driven tools to make meaningful and consumable reports.

Experience

IT Team Lead: Infrastructure & Emerging Technologies

Habib Overseas Bank Ltd

Designed and compiled various financial reports using Oracle SQL to provide greater data insights & patterns to the finance department, resulting in increased profits for the organization.
Designed and implemented scalable applications used for data identification, Extraction, Analysis, Retrieval and Indexing using PostgresSQL.
Assisted departments to understand and improve their KPIs by developing reports using a combination of Oracle SQL & Power BI to create visually engaging dashboards.
Gathering requirements, mapping processes, testing, implementing solutions & supporting post-implementation results.
Generated routine reports for various stakeholders, with an emphasis on timeous delivery.
Implementing the use of INTIX tool to drive gains in reporting and data tracking. Thereby improving reporting efficiencies by promoting automation.
Temenos technical project experience, across the Transact & Infinity platforms, including but not limited to: Implementation, Data Migration, Retail, DLM and Core Banking.
Leading projects for the cloud-based migration of Habib Bank’s IT infrastructure. This project includes the use of AWS to virtualise Habib Bank’s core banking system (T24) to a cloud-based platform, as well as virtualization of applications & databases using VMWare.
Hands on experience in Application Life Cycle management with focus on designing, testing and operating products and services.
Project managed all aspects of application-level infrastructure, including server management, network configuration & security.
Governing and maintaining efficiency of storage infrastructure.
Experienced in provisioning, managing, monitoring & decommissioning infrastructure services.
Ensure Regulatory and Governance compliance for network security, through the use of PKI, firewalls & security certificates. Ensured Data privacy by conducting Vulnerability Assessment & Penetration (VAPT) Testing.
Experience in integrating existing Infrastructure/network environments with corporate infrastructure and hosted data center environments.
Ensured the functionality, as well as automated Habib Bank’s banking application (SWIFT - STP).

NOV 2022 - CURRENT

IT Supervisor – Applications Support

Habib Overseas Bank Ltd

Managed the data migration and analysis of customer information to identify customer trends.
Tested Troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use.
Performed regression testing, analyzed results and submitted observations to development team.
Conducted tests with SARB for RTP and PACs messages, as well as Disaster Recovery testing to ensure business continuity.
Created and maintained an IT asset register. This includes purchasing, allocating and recording of IT related equipment, as well as tracking EOL/EOS hardware.
IT Service Desk - Provided solutions to all networking related issues, such as domain resolution, connectivity resolution, etc.
Experienced in multiple Operating Systems (OS), including Windows & Linux.
Spearheaded branding across the web platform. This included the development of a project proposal for website development and web presence improvement.

OCT 2020 – OCT 2022