Claims Service Consultant at Santam (2015-01 – Present)
- Re-estimation of claim, to place orders with system preferred supplier via the order system
- To amend or cancel orders where applicable
- To assist with admin support function to the External Assessors
- To liaise with brokers and clients with enquiries and draft rejection letters
Adjuster Support Clerk (Motor) at Santam (2009-05 – 2014-12)
- Administrative support functions for the assigned Adjuster
- To create and amend orders
- Process payment to relevant suppliers (e.g. Motor Body Repairers and clients)
- Expediting
- Ensuring delivery of replacement good and to follow up services by external suppliers
Client Liaison Officer at ABSA AVAF (2007-03 – 2007-09)
- Request contracts, pay-outs and settlements
- To liaise with client, source and admin
- Preparing, completing and validating documents to enable timeous payments
