Accounts & Operations Manager
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I am an experienced Operations and Accounts professional with over a decade of experience in customer account management, sales support, and logistics coordination. In my current role, I manage quotations, sourcing, invoicing, and both local and international shipping, working closely with suppliers, clients, and internal teams to ensure smooth and efficient operations.
I am highly detail-oriented, organised, and confident in handling multiple responsibilities under pressure. I take pride in building strong client relationships, maintaining accuracy in financial processes, and ensuring that all administrative and operational tasks are completed to a high standard.
I am currently furthering my knowledge through part-time studies in Financial Management, demonstrating my commitment to continuous growth and professional development. I am seeking an opportunity where I can contribute my experience while continuing to grow within a dynamic and forward-thinking organisation.
Total Experience: 15+ years in Operations, Accounts, Sales Support, and Manufacturing
Edit Microsystems | 2013 – Present
Manage end-to-end customer account processes including quotations, pricing, invoicing, and order tracking
Source products and negotiate pricing with local and international suppliers
Coordinate logistics for both local and international shipments
Liaise with clients, sales teams, and suppliers to ensure smooth order fulfilment
Maintain accurate financial and administrative records using systems like Pastel and MS Office
Handle high volumes of quotes and administrative tasks while meeting tight deadlines
Name Badges | 2010 – 2013
Supervised daily production operations and ensured targets were met
Managed staff workflow and production scheduling
Maintained quality control standards across all products
Assisted with stock control and material planning
Vogue Doors | 2007 – 2010
Assisted customers with product selection and processed sales orders
Prepared quotations and followed up on leads
Coordinated with warehouse and dispatch teams
Provided excellent customer service and built strong client relationships
SA Fine Worsteds | 2003 – 2005
Operated textile machinery in a manufacturing environment
Ensured production efficiency and quality standards
Performed routine machine maintenance and troubleshooting
🔹 Education
National Diploma in Textile Technology
Cape Peninsula University of Technology (CPUT) | 2005 – 2007
Financial Management (Part-Time – In Progress)
False Bay College | 2023 – Present
🔹 Optional Add-On (if you want to strengthen it)
MS Office Suite | Pastel Accounting | Data Analysis Tools | Operating Systems
