
Willem Kriel
Retailer
Talent
Bloemfontein, Free StateMember since May 27, 2026
Customer Service Excellence
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Customer Service Excellence
About
Results-driven and accountable professional with extensive experience in retail management and security operations. Proven track record in team leadership, stock control, loss prevention, customer service excellence, and operational management.
Experience
IBI Security Services (2024-01 – 2026-12)
- Investigations for Checkers Group
- CCTV monitoring and surveillance
- Arrest procedures and incident handling
- Loss prevention and shrinkage control
Store Manager at Adidas (2021-01 – 2023-12)
- Managed store operations and staff performance
- Achieved and exceeded sales targets
- Budget control and reporting
- Stock control and shrinkage management
Cape Union Mart (2012-01 – 2021-12)
- Operational management and supervision
- Stock administration and audits
- Budget control
- Staff training and development
Store Manager at Musica (2008-01 – 2012-12)
- Store performance management
- Cash handling and financial controls
- Staff supervision
- Administrative reporting
Education
Grade 12 – 2008 Afrikaans High School (2008-12)
Skills
Retailer
