William Hilton
Field Service Technician
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About
I have 16 years of extensive experience as a technician in various fields of repair and maintenance of printers and electrical appliances. My personality is that of a self-starter striving for the best possible outcome in everything I do. I am a positive thinker, imaginative and ambitious professional who has a proven ability to think and act independently.
I can multitask and ensure all my assignments are executed as per requirement to completion. Adherence to company policies and procedures are key elements of my work ethic and ensuring all assignments are executed with the utmost awareness of cost efficacy and to delight the customer. I possess the leadership skills, passion, integrity and drive required to ensure all assignments are executed to perfection.
Experience
IT, Counters sales and Workshop 2IC - Power World and Pumps
(2024-03 - 2025-10)
- Preventing and resolving IT and printer related issues in the business.
- Ordering stock, workshop job card maintenance, counter sales.
Owner - J & C IT Solutions
(2022 - 2024)
- IT related problem solving and resolving. Printer installation, repairs and service.
Field Service Technician - Altron Bytes Document Solutions (KZN)
(2019 - 2022)
- Responding to contractual client base within the related time frame
- Fault finding and repairs within the contractual time frame
- Installations, configuration and remote assistance of devices
- Maintaining client base
- Ordering of parts
Field Service Technician - Smart Office Business Solutions (KZN)
(2017 - 2019)
- Responding to contractual client base within the related time frame
- Fault finding and repairs within the contractual time frame
- Installations, configuration and remote assistance of devices
- Maintaining client base
- Ordering of parts
Electrician and Technician - Apex Electrical and Appliances (KZN)
(2015 - 2017)
- Fault finding and repairs on home appliances
- Electrical fault finding and repairs
- New home appliance installations
Technician - Kyocera CBS Central (JHB)
(2013 - 2015)
Mechanic - CL Smith Mechanical (JHB)
(2011 - 2013)
Training Technician - Fax Sure Solutions (JHB)
(2010 - 2011)
Education
Grade 10 - Afrikaans, Math Literacy, Agricultural Science, Geography, English, Biology, Life Orientation - High School Vorentoe (2009 - 2010)
