Skills
Customer Relations, Invoicing, Pastel , CRM , Excel , Word , Human Resource management ,Financial Piloting , Cold calling , Business planning , Staff management , Duty manager , Operations.
Work Experience
Life experience
Sport
2010-2012 Provincial Athletics Free State team
Rugby
Robs (club cricket)
2013 – 2017 Provincial Athletics Free State Team
Robs (club cricket)
First team hockey (Captain)
Personality traits
Results orientated, commitment, listening, conflict management, risk taking, leveraging diversity, sensitivity and integrity
Work Experience
Name of Employer: Virgin Active (Fichardtpark – Bloemfontein)
Period: June 2015 – June 2016
Job Description: Started as trainee and then MOD (Manager on Duty)
Contact person: Mariska Bonthuys
- Obtained certificate as a Personal Trainer through Trifocus and qualified as personal trainer
- Responsible for managing fitness programs
- Provide customer service
- Ensure that housekeeping and health and safety regulations are adhered to
- Engage with clients to explore appropriate fitness solutions
- Educate clients on how fitness machinery operates
- Staff management
- Ensure that the Gym meets and exceeds targets
- Onboard new customers
- Perform facilities management duties
- Ensure that all the administration with regards to the Gym management is up to date
- Compile and circulate reports
- Attend to customer queries and complaints
- Ensure the smooth running of daily gym operations
Name of Employer: Body Fanatic Gym
Period: June 2017 - January 2018
Job Description: Personal Trainer/ Gym manger
Contact person: Martin Van Aswegen
- Responsible for managing fitness programs
- Provide customer service
- Ensure that housekeeping and health and safety regulations are adhered to
- Engage with clients to explore appropriate fitness solutions
- Educate clients on fitness machinery operates
- Staff management
- Ensure that the Gym meets and exceeds targets
- Onboard new customers
- Perform facilities management duties
- Ensure that all the administration with regards to the Gym management is up to date
- Compile and circulate reports
- Attend to customer queries and complaints
- Ensure the smooth running of daily gym operations
- Perform cold calling duties and called customers and generated leads
- Managed activation days to get new leads for businesses and dealing with customer service.
Name of Employer: Eternity Technologies
Period: January 2018 – November 2019
Job Description: Factory Operations manager, Supervisor / Burner
Contact person: Ben
- Managed a team of 8 staff members
- Factory managed 100+ staff members
- Managed processes related to the manufacturing of led acid and solar batteries
- Ensured that factory machinery operated optimally at all times
- Performed burner duties
- Ensured manufacturing standards are adhered
- Enforced health and safety regulations
- Met and exceeded targets
Name of Employer: Decathlon South Africa
Job Description: Department Manager
- Managed a team of 10+ staff members.
- Responsible for the order and monitoring of stock levels.
- Responsible for Customer service and Customer Relations.
- Duty manager. Responsible for the whole store operations, safety and cash flow.
- Responsible for financial planning and piloting on stock, turnover and yearly targets.
- Responsible for reports on financials and performance, as well as individual meetings with staff members on there performance and goals within the business.
- Responsible for staff members in regard to HR (Human Resource management)
