Xolisa Dangazele

Build and maintain relationships with clients Create compelling sales pitches Sell the company's products and services

Sales Consultant - African Bank

(2002-01 - 2003-12)

• Build and maintain relationships with clients
• Create compelling sales pitches
• Sell the company's products and services
• Complete all paperwork relating to a sale
• Perform research on the competition's services
• Advising clients with debt resolutions
• Financial advisory on debts control and investing on services such as funeral benefits, life cover investments and savings

IT Technician Intern - Gijima/GDE

(2010-01 - 2011-12)

• Providing technical support to the department of education users and giving training for transversal systems such BAS SAP and Persal
• Installation and configuration of printers, scanners, PCs, docking stations and laptops
• Working on Active directory and servers

Intern IT Technician - Elundini Municipality

(2013-01 - 2014-12)

• Administration of municipality's LAN and WAN, ensuring that computer network operates properly
• Implementation of IT solutions purchased by municipality
• Assistance of users with software related issues
• Liaise with supplier of systems, hardware, software, keeping abreast of developments and ensuring that all software is licensed to the standard of municipality

Field Service Engineer - Gijima

(2014-01 - 2017-12)

• Providing support to Gijima clients with networking, software and hardware configuration, diagnosing and troubleshooting with problem resolution the following clients: Clients, Capitec- Desktop Support and Hardware Replacements, Edcon Group-Speed point and Biometric devices, Lewis group- Pinpad FNB- Work stations hardware and software issues
• Installation, configuration and maintenance of card machines to ensure payment processes are up and running smoothly to most retailers and bank tellers
• Working hand in hand with second line support for ISPs such as Xlink, Fastnet and Connectnet radio pads as well as WI-FI and GPRS connections
• Maintenance of Capitec Bank branches hardware such as: Biometric readers, card printers, scanners, keyboards, Quematic Systems, monitors etc.
• Boot stock management and vehicle inspection fortnightly

IT Technician - Netmarks

(2023-01 - 2023-12)

• Upgrade and replace components of a laptop, printer and scanners based on customer needs
• Configure computers to attach to an existing network
• Implementing basic physical and software security principles
• Apply good communication skills and professional behavior while working with customers
• Access customer needs analyze possible configurations and provide solutions or recommendations for hardware, operating systems, networking and security
• Installation, configuration and maintenance of Standard Bank card machines ensuring that the network connectivity is inline with customer needs

IT Field Technician - Abangula ICT Solutions

(2025-01 - 2026-12)

• Install, configure and maintain wireless network hardware, Access points and fiber optic infrastructure to ensure reliable internet connectivity
• Troubleshoot, repair service interruptions, conduct site surveys for optimal signal strength and document network configurations for clients
• Providing weekly reports to the management and document weekly planning ahead
• Boot stock management and vehicle inspection on a weekly basis

Diploma - IT - Pc Training and business college (2007-01 - 2009-12)

Certification - IT Essentials: PC Hardware and Software - Cisco Networking Academy/Gijima (2011-01 - 2011-12)