Xolisa Nqeno

I am a hardworking and highly motivated person. I excel in whatever I put my mind to and am not afraid to try new things to further myself and grow as an individual. Failure is not something I take lightly, therefore my integrity and perfectionism steer me to only produce work of an exceptional nature.

I have always believed in going the extra mile and by doing so, it has pushed me to achieve success in everything I set out to do as well as shaping me into a well-rounded and confident person that will take on anything with open arms and dedication.

Human Resource (Internship) - Harare police station Khayelitsha SAPS

(2012-04 - 2012-12)

• Assist in managing administrative duties pertaining to HRM utilization, capturing of peps, taking minutes in a meeting, filling sick notes and other relevant documents and tasks
• Compile monthly reports of Leave

Call centre agent - ARA Cape Town (CBD)

(2013-02 - 2014-08)

• Answer incoming calls and respond to customer's emails
• Identify and escalate issues to supervisors
• Provide product and service information to customers

Sales (brand ambassador) - Stutter fords (Century City)

(2015-01 - 2015-10)

Sales consultant - Kurt Geiger - Century city

(2015-11 - 2019-10)

• Customer service
• Receiving of stock physically and into SAP
• Signing off of delivery notes
• Stock take and ensuring stock available aligns with what is on the system
• Arranging collections with couriers
• Check Stock availability for customers
• Liaise with finance for new accounts applications
• Liaise with other stores for customer requests

Stockroom clerk - LC Waikiki SA (Retail)

(2019-10 - 2021-04)

• Receiving Stock, scan and capture on the system
• Signing off delivery notes
• Arranging collection with couriers
• Stock Take

Customer Service Representative - BPO Client Services – Outsourcing Specialist

(2021-06 - 2021-12)

• Advising customer on what necessary steps to take when they want to lay complaints

Matric Certificate - Nompendulo Secondary School (2008)

National Diploma in Public Management - Public Management - Cape Peninsula University of Technology (2013)