Yasipha Makiki

Detail-oriented SHEQ Administrator and Document Controller with experience in HSE compliance, document control, audits, and incident investigations.

Certified First

Aider with expertise in emergency preparedness, record keeping, and SHEQ reporting. Proficient in MySHEQ, Policy Passport, IMS, and Microsoft Office. Currently completing final year of Diploma in Safety Management (UNISA).

SHEQ Administrator - Egoli Gas

(2023-02)

• Manage approval, control, and uploading of policies & procedures into IMS
• Administer MySHEQ and Policy Passport systems
• Compile and review HSE files, conduct incident investigations
• Take minutes for SHEQ meetings, maintain records
• Conduct SHE inspections, internal audits, and reporting
• Maintain and update company emergency contact lists
• Keep track of corrective action plan
• Conduct internal audits
• Certified First Aider supporting workplace medical emergencies

Document Controller - Egoli Gas

(2022-03 - 2023-02)

• Allocate numbers and manage flow of policies, procedures, and forms
• Maintain records in IMS and training records
• Take minutes for SHE and ISO meetings

Receptionist - Egoli Gas

(2021-06 - 2022-02)

• Greeting visitors, answer and direct calls, manage reception area
• Handle mail, filing, photocopying, and clerical duties
• Take minutes for customer service meetings

Call Centre Agent - Cell C

(2018-12 - 2018-12)

• Handled inbound customer calls and inquiries
• Resolved or escalated complaints and ensured customer satisfaction

Call Centre Agent - Momentum Metropolitan

(2019-01 - 2019-12)

• Answered customer queries via calls and email
• Provided information on products/services and maintained service ratings

Business Administration Learnership - SSD Training

(2020-02 - 2021-02)

• Learned business operations, administrative processes, and efficient practices

Diploma - Safety Management - UNISA (University of South Africa)

Grade 12 - Adelaide Tambo School (2015)