Yeshika Deokumar
Independent Fine Fragrance Reseller
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About
Dependable, detail-oriented professional with over 15 years of experience in banking, financial administration, and compliance, complemented by recent qualifications in customer service, office administration, data entry, and TEFL (Teaching English as a Foreign Language). Strong track record of accuracy, process improvement, and staff training, paired with excellent written and spoken English communication skills. Seeking to apply this broad, cross-functional skill set in administration, customer service, data entry, online tutoring, or research/consumer-insight roles.
Experience
Independent Fine Fragrance Reseller - Self-Employed
(2022-01)
- Promote and sell fragrances directly to clients, managing stock levels and coordinating deliveries.
- Build and maintain client relationships, handling enquiries and after-sales support.
Team Leader - First National Bank
(2019-09 - 2021-09)
- Supervised daily operations and staff performance for the team.
- Improved workflow efficiency and trained staff on process and compliance standards.
- Managed KPI reporting and ensured ongoing regulatory compliance.
Cash Management Administrator - First National Bank
(2016-08 - 2019-08)
- Reconciled suspense accounts and funding ledgers with a high degree of accuracy.
- Prepared internal and regulatory reports for management and auditors.
Bonds Administrator - First National Bank
(2015-01 - 2016-07)
- Processed bond settlements and refunds, ensuring accuracy and client satisfaction.
Quality Assurance Administrator - First National Bank
(2013-07 - 2014-12)
- Implemented quality standards and investigated instances of non-compliance.
- Trained staff on quality procedures and best practice.
General Ledger Clerk - First National Bank
(2010-05 - 2013-06)
- Prepared ledger entries and supported internal and external audits.
Financial Administrator - First National Bank
(2008-01 - 2010-04)
- Maintained document control and loss-prevention procedures.
- Supported branch relationships and day-to-day financial administration.
Audit Report Administrator - First National Bank
(2006-11 - 2007-12)
- Managed audit documentation and reporting for internal compliance purposes.
Education
National Certificate in Banking (NQF 5) - Chartall Business College
Matriculation Certificate - Willowmead Secondary School
