Yolanda Manzini

Dedicated and adaptable professional with experience in Information Technology education, retail sales, customer service, teaching support, and field research. Skilled in communication, problem-solving, customer relations, coding education, and administrative tasks. Passionate about technology, learning, and delivering excellent service. Currently pursuing a Higher Certificate in Financial Risk at the University of Johannesburg.

Information Technology Enabler - Edu Nova

(2025-10 - 2026-06)

• Teaching coding and robotics to students
• Teaching programming languages
• Pattern recognition and problem-solving
• Algorithms and coding instruction
• Internet and e-communication skills
• Application and digital literacy skills

Cashier - Help You Worker (Pick n Pay)

(2024-08 - 2025-06)

• Processed customer payments accurately and efficiently
• Managed cash register operations
• Assisted customers with queries and transactions
• Delivered excellent customer service in a fast-paced environment

Sales Consultant - NWJ Jewelry

(2022-03 - 2024-04)

• Assisted customers in selecting jewelry and watches
• Achieved sales targets through upselling and cross-selling
• Maintained product knowledge on jewelry and luxury items
• Handled transactions and inventory management
• Maintained attractive and clean product displays
• Built strong customer relationships and conducted follow-ups

Assistant Teacher - Jerusalem Secondary School

(2021-10 - 2022-02)

• Assisted lead teachers with classroom activities
• Prepared classroom materials
• Supported learners individually and in groups
• Supervised students and maintained classroom discipline

Field Worker - Plus94 Research Company

(2017-02 - 2019-01)

• Conducted surveys and interviews
• Collected and recorded research data accurately
• Completed field documentation and reports
• Assisted with data collection and sampling activities

Higher Certificate - Financial Risk - University of Johannesburg

National Senior Certificate - Grade 12 (2014)