Zaheda Ismail

An enthusiastic, goal-oriented professional with a track record of delivering excellent service. An adept listener and communicator with a talent for resolving disputes, as well as strong organisational abilities that enable the efficient provision of exceptional service. Acknowledged for consistently upholding the highest standards of integrity and commitment to deliver a dependable and amiable service without jeopardising the organisation's standing or competence.

Capable of working both independently and in a team.

Property Real Estate Agent / Bond Originator / Office Administrator - Cascade Homes Trust

(2006-04)

• Office Administration.
• Debtor and Creditors.
• Human resources.
• Attending to telephonic queries.
• Customer service and retention.
• Data capturing.
• Operations Management.
• Signing of purchase and sale agreements.
• Attending and overseeing the entire transfer process (rates applications, locating CRTS, track & trace documents, co-labs with clients).
• Work closely with Bond Attorneys.
• Attending to client's signature of documents for building loan documentation.
• Waiver of lien, minimum requirements, applying for NHBRC Certificates.
• Assisting conveyancers in getting the matter registered onto clients' name.
• Liaising with deeds office and attending to the relevant queries with the attorneys.
• Communicating with municipal offices for rates, electricity and water applications.
• Work closely with the land surveyors, structural engineers and professionals.
• Responsible for costing of a house to completion, placing orders of building materials.
• Meeting with clients on site.
• Housing presentations done on a large scale.

National Senior Certificate - Eastbury secondary