Zakkiyah Hoosen

Highly motivated Production Planning Manager with strong experience in manufacturing, operations planning, customer coordination, estimating, and procurement. Proven ability to optimize production workflows, manage cross-functional teams, and meet demanding deadlines while maintaining excellent customer service standards. Energetic, analytical, and results-driven, with a strong focus on efficiency, quality, and continuous improvement.

PRODUCTION PLANNER / DEPARTMENT MANAGER - INTERNATIONAL TRIMMINGS AND LABELS

• PLAN, COORDINATE, AND MANAGE PRODUCTION WORKFLOWS FOR MULTIPLE PRODUCTS.
• PRIORITIZE OPERATIONS TO ENSURE MAXIMUM EFFICIENCY AND MINIMAL DELAYS.
• DETERMINE MANPOWER, EQUIPMENT, AND RAW MATERIAL REQUIREMENTS.
• ASSIGN PRODUCTION STAFF AND MANAGE SHIFT SCHEDULING ACCORDING TO PRODUCTION DEMANDS.
• MONITOR PRODUCTION JOBS AND ENSURE ON-TIME COMPLETION.
• RESOLVE PRODUCTION ISSUES PROMPTLY TO MINIMIZE OPERATIONAL DISRUPTION.
• PREPARE AND SUBMIT PRODUCTION PERFORMANCE REPORTS.
• MAINTAIN ACCURATE DOCUMENTATION AND ORGANIZED RECORDS.
• COLLABORATE CLOSELY WITH QUALITY CONTROL, WAREHOUSE, AND OPERATIONS TEAMS.

TEAM LEADER - INTERNATIONAL TRIMMINGS AND LABELS

• LEAD, SUPERVISE, AND MOTIVATE TEAM MEMBERS TO ACHIEVE DAILY AND MONTHLY TARGETS
• DELEGATE TASKS EFFECTIVELY BASED ON TEAM STRENGTHS
• MONITOR PERFORMANCE AND PROVIDE REGULAR FEEDBACK
• HANDLE CONFLICTS AND MAINTAIN A POSITIVE TEAM ENVIRONMENT
• PLAN WORK SCHEDULES AND ALLOCATE RESOURCES EFFICIENTLY
• COORDINATE WITH OTHER DEPARTMENTS TO ENSURE SMOOTH WORKFLOW
• ENSURE DEADLINES AND PRODUCTION TARGETS ARE MET
• TRACK TEAM KPIS AND PRODUCTIVITY LEVELS
• CONDUCT PERFORMANCE REVIEWS AND COACHING SESSIONS
• IDENTIFY TRAINING NEEDS AND SUPPORT STAFF DEVELOPMENT
• ENSURE WORK MEETS COMPANY STANDARDS AND QUALITY REQUIREMENTS
• ENFORCE COMPANY POLICIES, PROCEDURES, AND SAFETY REGULATIONS
• MONITOR ADHERENCE TO OPERATIONAL PROCESSES
• ACT AS THE LINK BETWEEN MANAGEMENT AND TEAM MEMBERS
• PREPARE DAILY/WEEKLY PERFORMANCE REPORTS
• COMMUNICATE GOALS, UPDATES, AND CHANGES CLEARLY TO THE TEAM
• IDENTIFY OPERATIONAL ISSUES AND IMPLEMENT CORRECTIVE ACTIONS
• MAKE QUICK DECISIONS TO PREVENT DELAYS
• ESCALATE CRITICAL ISSUES TO MANAGEMENT WHEN NECESSARY

ESTIMATOR / BUYER - INTERNATIONAL TRIMMINGS AND LABELS

• GENERATE ACCURATE QUOTATIONS FOR NEW PRODUCTS USING THE QUICKEASY SYSTEM.
• UPDATE AND MAINTAIN PRODUCT PRICING ON INTERNAL SYSTEMS.
• NEGOTIATE RAW MATERIAL AND CONSUMABLE PRICING WITH SUPPLIERS.
• PROCESS JOB CARDS FOR ALL CUSTOMER ORDERS.
• PROCURE RAW MATERIALS AND CONSUMABLES TO SUPPORT PRODUCTION DEMANDS.

SALES COORDINATOR - INTERNATIONAL TRIMMINGS AND LABELS

• PROCESS AND MANAGE CUSTOMER ORDERS.
• HANDLE CUSTOMER QUERIES AND COMPLAINTS PROFESSIONALLY.
• MAINTAIN STRONG CUSTOMER RELATIONSHIPS AND SERVICE STANDARDS.
• TRACK AND FOLLOW UP ON CUSTOMER ORDERS.
• MANAGE NEW PRODUCT DEVELOPMENT COORDINATION.
• ENSURE CUSTOMERS REMAIN FULLY INFORMED AT ALL TIMES.

Stanmore Secondary School