Zandile Matiwana

Self-motivated individual, always willing to learn new things. Energetic sales with 4+ years of proven experience in client acquisition, Relationship maintenance, Administration and surpassing sales targets. Demonstrated ability to leverage communication skills and strategic planning to increase customer retention. Adept at driving growth and promoting customer peace of mind through valuable product offerings.

Volunteer at Youth Life SA (2025-09 – 2026-01)

• Doing Community Service, Skills Training for Youth
• Assisting learners with homeworks and assignments after school

Credit Administrator at Build It (2023-01 – 2023-12)

Reason for leaving: End of Contract

• Processing Credit applications
• Working with lenders: Evolution finance, Nedbank, Thuthukani, Kanga Finance
• Handling Sales Agents and follow-up on their leads
• Filling and sorting documents
• General Admin- Daily report, Weekly report and Monthly report
• Emails and other correspondence

Admin Clerk at Birchleigh Clinic (2022-01 – 2022-12)

Reason for leaving: End of Temporary COVID-19 Contract

• Capturing patients information on DHIS2 system
• General administrative tasks, Patients record management, filing and office coordinating
• Managing the risks for the clinic by adhering to all related protocols
• Handling patients information inline with the POPI Act
• Recording patients medical and personal information in a professional, friendly and timeouts manner
• Handling inquiries from patients
• Sorting files for booked appointments
• Ensuring that the reception area is always neat and tidy
• Manage phone calls and correspondence (e-mail, letters, packages)
• Track stocks of office supplies and place orders when necessary
• Assisting colleagues whenever necessary

Sales Consultant promoted to Acting Manager at Silulo Ulutho Technologies (2013-06 – 2018-11)

Reason for leaving: wanted to start my own business

• Bring out the best of branch's personnel by providing training, coaching, development and motivation
• Create strategies to ensure that sales targets are met
• Prepare reports on sales. Daily and Monthly reports
• Create and maintain relationships with clients
• Liaise with other branches to share strategies
• Develop forecasts, financial objectives and business plans

High School Diploma – Nkwanca Public High School (2010)

International Qualification Level 3 in Business Administration – London Chamber of Commerce International (2011 – 2012)

International Qualification Level 3 in Business Practice – London Chamber of Commerce International (2011 – 2012)

Course Certificate in End User Computing – Silulo Ulutho Technologies (2013 – 2013)