Zandile Msibi

Highly motivated professional seeking to leverage extensive banking and customer service experience, fraud investigation expertise, and administrative skills to contribute positively to a dynamic organization.

Helpdesk Agent (Head Office) - Capitec Bank

(2013-05 - 2017-06)

• Assist the branches with credit evaluations, banking procedures and knowledge
• Office administration and data capturing
• Report forensic matters and issues related to clients issues
• Customer service, market the bank products and assist with FICA related issues

Customer Service Representative - Multichoice DSTV

(2010-03 - 2013-02)

• Assist clients with billing and arrears and technical issues

Customer Service - Standard Bank

(2008-09 - 2009-01)

• Assist clients with internet banking

Administrator for Cosmetics Products - Foschini Stores

(2006-02 - 2007-08)

• Receive of company stock and data capturing

National Senior Certificate (Matric) - Chris Jan Botha Secondary School (2004)

Fraud and Investigations - University of South Africa (UNISA) (2014)