Zandile Tungata

Dedicated and hardworking retail assistant with over 7 years of experience in customer service, sales, and general store operations. Strong background in both sales environments and hands-on retail work, including stock handling, merchandising, and assisting across multiple departments. Proven ability to adapt quickly, support team operations, and deliver excellent customer service in fast-paced environments.

Reliable, proactive, and physically capable, with a strong work ethic and a willingness to take on any task to ensure smooth store operations.

Retail Sales & Store Assistant (Multi-Functional Role) - Superspar New Brighton - New Brighton

(2025-10 - 2026-04)

• Assisted customers daily in a busy retail environment, ensuring a positive shopping experience
• Supported SIM card sales and mobile promotions through Spar Mobile
• Worked as a store all-rounder, assisting across departments as needed
• Helped merchandisers with shelf packing, stock rotation, and maintaining store standards
• Pulled and transported stock from receiving areas to the shop floor
• Assisted in the produce section, maintaining quality and helping customers
• Handled paraffin dispensing safely and efficiently
• Assisted customers during promotions, improving engagement and sales
• Helped create and run in-store competitions that increased customer participation
• Conducted a customer survey that contributed to improved product offerings and increased foot traffic

Customer Sales Representative/Administrator - MTN

• Consistently exceeded sales targets by providing excellent customer knowledge
• Built strong customer relationships, increasing repeat business and customer loyalty
• Assisted in merchandising activities including product placement, stock rotation, and promotional displays to maximize sales
• Collaborated with team members to maintain a clean, organized, and customer-friendly environment
• Handled cash and electronic transactions accurately, maintaining daily reconciliation records
• Trained new staff on sales techniques and company policies

General Worker - Various Employers (Spar, PicknPay and Roelcor Meats)

• Assisted with general labor tasks, supporting operational activities and completion of duties
• Maintained work areas and equipment, adhering to safety standards

General Education Training Certificate - Oxbridge academy

Grade 11 - Abet Level 4

Grade 11 (Incomplete Matric)