Zandile Zondo

Motivated and organized Matriculant from Thembalentsha High School with 1 year 9 months work experience in customer service and administration. Seeking a Library Assistant position. Friendly, reliable, with strong communication skills and passion for helping people access information.

Customer Service Agent - Osizweni Clinic

• Assisted patients with inquiries and directing them to correct departments
• Maintained patient records and files
• Provided excellent customer service in a busy environment
• Worked well in a team and followed instructions

Call Centre Agent - I Star Call

• Handled inbound and outbound customer calls
• Provided information and resolved customer queries
• Data capturing and record keeping
• Strong communication and telephone etiquette

Administrative Assistant - Indalo Wealth

• Data capturing and filing documents
• Assisting clients with information
• Organizing files and office records
• Computer skills: MS Word, Excel, Email

National Senior Certificate - Subject Statement - THEMBALENTHSHA HIGH SCHOOL (2022-12)