Zandri Munnik

Organised and adaptable administrative professional with experience supporting retail operations, front-desk services, office administration, customer communication, recordkeeping and basic financial processes. Skilled in coordinating daily tasks, maintaining accurate documents, assisting management and supporting customers and colleagues. Brings a strong work ethic, attention to detail, practical problem-solving skills and a willingness to learn new systems and processes.

Retail Operations Administrator - Build It Mamelodi

• Supported daily cash-up and cash-sweep processes, assisted with cash reconciliation, and helped verify payments before sales were processed.
• Checked Goods Received Vouchers (GRVs) against supplier purchase-order statements and dropshipment invoices to support accurate records.
• Assisted management with cashier oversight, payroll preparation, attendance sheets, staff rosters and day-off schedules.
• Supported IQ Retail and point-of-sale processes, including promotional pricing, overrides and helpdesk escalation when system issues arose.
• Coordinated customer enquiries and Facebook leads by assigning enquiries to sales representatives, tracking quotations and forwarding completed quotes.
• Maintained office supplies, PPE registers, vehicle checklists, delivery notes, petty-cash processes and staff clothing/name-badge orders.
• Prepared price labels, shelf talkers, promotional displays and social media advertisements; supported supplier events and customer delivery enquiries.
• Handled administrative communication by email and phone, uploaded customer promotional contacts with consent, and coordinated scheduled G4S cash collections.

Graphic Designer / Office Assistant - Appelcryn Logistics

• Designed office marketing materials and supported general administration, filing and copying.
• Purchased office supplies, coordinated courier arrangements and helped organise social events.
• Supported client liaison and event-related communication.

Cashier / Front Desk Receptionist - Cartridge Cave

• Handled cashier duties, front-desk enquiries, switchboard calls, incoming emails and customer service.
• Prepared invoices and quotations, managed petty cash and helped order and monitor supplies.
• Assisted customers with printing requirements, operated and fed paper into printing equipment, and performed basic troubleshooting and maintenance.

Receptionist / Office Assistant - Fine Home Excellence

• Welcomed visitors, answered calls, took messages and managed incoming and outgoing correspondence.
• Created and updated property advertisements and online listings, checking details for accuracy.
• Maintained Excel property records and used Propcontrol and Myce to source potential property leads.
• Prepared property contracts for head office, tracked signed copies and maintained filing and office-supply records.

Filing Clerk - Krugersdorp Private Hospital (Netcare)

• Performed general administrative duties and filed personal files and documents.

Grade 12 / National Senior Certificate equivalent as stated in original CV - Hoërskool Lydenburg (2018)