Zarah Ganief
Debt Collections Agent
Talent
Cape TownMember since September 19, 2026
CommunicationNegotiationDocument Management
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CommunicationNegotiationDocument Management
About
Motivated and reliable individual with one year of experience as a Debt Collections Agent. Skilled in communication, negotiation, and handling customer queries professionally. Able to work under pressure and meet targets, with a strong commitment to delivering excellent service and achieving results.
Experience
Debt Collections Agent at Debt Tracker (2025-01 – 2026-01)
- Contacted clients to recover outstanding debts professionally
- Negotiated payment arrangements and settlements
- Maintained accurate records of all interactions
- Worked towards monthly collection targets
- Handled customer queries and disputes effectively
- Document Management: Processing debit order forms, preparing settlement letters
Education
Grade 12 – Excelsior Secondary School (2023-12)
Skills
Debt Collections Agent
