Zeeh Cimani

I seek challenging opportunities where I can fully use my skills for the success of the organization.

Free lance - Bradlows

• Actively engaging in sales activities, which may involve prospecting and cold canvassing, to generate income and maximize profit.
• Dealing with customers in a centric manner, ensuring customer satisfaction by identifying their needs and recommending suitable products.
• Actioning cash and credit processes/administration in line with company policy.
• Attracting and retaining customers through effective merchandising.

Sales Agent - MaxLaw Credi Legal

• Provide initial support to new clients, answering questions and ensuring they are comfortable with the process.
• Convert leads into clients by guiding them through the enrollment process and ensuring they understand the service agreement.
• Proactively identify and approach potential clients who are over-indebted or have impaired credit records

Sales Agent - Milaw Legal Advise

• Ensure that all client paperwork and service agreements are submitted and processed accurately and on time.
• Proactively find and pursue new sales opportunities through various channels, potentially including cold calling or following up on warm leads provided by the marketing team.
• Engage with prospects to understand their specific credit and debt situations and determine which services might be appropriate.

Senior Advisor/Closer - Milaw Legal Advice

• Generate and interpret an Income and Expenditure sheet.
• Assist and advice on monthly budgets
• Manage clients from different lead sources
• Provide specialized after-services/customer services
• Payments follow up/payments chasing.
• Analyse clients' financial circumstances
• Reach out to potential leads through a variety of channels
• Ask questions to pinpoint the best offerings

2inCommand - Milaw Legal Advice

• Hold the team accountable for goals and deadlines, and ensure alignment with the company's mission and values
• Make critical decisions to keep the organization on track when the leader is unavailable.
• Overseeing daily operations, ensuring projects and tasks stay on track, and making sure goals are met

Financial Advisor - Financial Wealth Holdings

• Assess a client's current financial situation, including income, expenses, assets, and liabilities.
• Meet with clients to discuss their financial goals and risk tolerance.
• Educate clients about investment options and potential risks.

Digital chats Agent - Milaw Legal Advice

• Providing free credit report assistance to identify errors and improve credit scores
• Managing high volume of incoming chats and convert them to active clients

Debt collector - Nimble Credit Solutions

• Contact Debtors: Locate and contact customers with overdue accounts to notify them of debt and arrange repayment.
• Negotiation: Negotiate payment plans, settlements, or, if necessary, initiate legal action.
• Documentation: Maintain meticulous records of all calls, emails, and payment agreements in the database.
• Research: Investigate debtor information to locate missing contact details.

NQF4 - Office Administration - West Coast College (2020)