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Zezethu Solontsi

Zezethu Solontsi

Patient Satisfaction Assistance

Talent
Mthatha, OR Tambo District MunicipalityMember since August 21, 2025
Communication skillAttention to detailTime ManagementAbility to Multi taskFocus under pressureComputer literacyMs WordExcelPower Point
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Communication skillAttention to detailTime ManagementAbility to Multi taskFocus under pressure

About

Dedicated and organized individual with strong interpersonal skills. Quick learner with a proactive approach to acquiring new skills. Reliable, dependable, and eager to take on additional responsibilities across various employment sectors.

Experience

Patient Satisfaction Assistance at Department Of Health (2020-10 – 2020-11)

Helping patients visiting the hospital with their queries ensuring that they got their medication make sure that the patients visiting area are clean and property sanitized perform minor physiotherapy with patients utilising explicit instructions from my certified therapist

Educator Assistant at Department Of Education (2021-09 – 2022-03)

Assisting teachers with learners when required helping learners with their school works, homework helping with paperwork at school needed, invigilating during examination time

Hand Counter At Bakery at Spar Supermarket (2023-01 – 2023-07)

Greeting customers as they enter the store, take orders help the select baked goods address inquiries from and ensure the satisfaction of each customer maintaining standards of the baked goods, quality control, packaging and labeling of product, ensuring cleansing and proper sanitation of the bakery

Kitchen Assistant at Simply Asia Restaurant (2023-10 – 2024-12)

Washing, peeling of preparing food ingredients. Using equipment such as mixers, special knives and cutter. Checking sell by dates and rotating food stock, cleaning kitchen appliances oven, dishes and pans

Toll Collector at Chapman's Peak Drive (2025-01 – 2025-05)

Collect toll from drivers passing through toll booth. Provide excellent service to drivers. Answer questions and provide information to drivers as needed. Maintain accurate records of transaction. Balance cash drawer at the end of each shift. Report any discrepancies or issue to Management. Ensure toll booth is clean and well maintained

Lay Counsellor at Department Of Health (2026-01 – 2026-03)

  • Assist patients in making informed decisions
  • Reassuring patients about the confidentiality when doing pre-and post-counselling
  • Upholding of the FIVE Cs of Counselling
  • Reporting all figures of key performance indictors achieved daily to the Professional Counsellor
  • Communicate the statistics with the Data capturers and Data Managers
  • Compile and store regular reports relating to RTC – supported HIV service as required by RTC management and SITE management
  • Guiding Clients to reach out to their sexual partners and biological children > 15 years (Disclosure of Status) and testing them for HIV
  • Educating clients on the importance of Disclosure or Partner Notification Service (PNS)
  • Conducting Hotspots testing in targeted

Education

National Senior Certificate – Willowvale S.S.S (2016-01 – 2016-12)

Electrical Engineering N1 in Electrical Engineering – King Hintsa College (2019-05 – 2019-09)

Electrical Engineering N2 in Electrical Engineering – King Hintsa College (2021-04 – 2021-08)

Skills

Patient Satisfaction Assistance

Reviews