Zikhona Mlindazwe

Enthusiastic professional with knack for creating welcoming environments and ensuring smooth operations. Strong communication and organisational skills, paired with friendly and approachable demeanour. Proven ability to handle multiple tasks efficiently while maintaining positive attitude. Skilled in customer service, problem-solving, and adapting to new challenges quickly.

Receptionist and housekeeping at Shelly Beach Lodge (2024-01 – Present)

• Cleaned floors using vacuums, mops and appropriate cleaning agents.
• Cleaned rooms to satisfaction of clients and management.
• Stocked toilet tissue, paper towels and other bathroom supplies.
• Welcomed guests and clients in friendly, positive manner.
• Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
• Greeted visitors warmly, providing a professional first impression of the organisation.
• Delivered polite, professional customer service to enhance business reputation through positive first impressions.

Cashier at Bizana Super Spar (2023-06 – 2023-12)

• Handled cash, credit card, and voucher payments, maintaining accurate financial records.
• Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
• Calculated and provided accurate change to customers after transactions.

Health promoter/peer educator at Bambisanani community development agency (2019-05 – 2022-03)

• Conducted research to stay informed on the latest developments in health and social care, enriching educational content.
• Facilitated interactive workshops on mental health awareness, enhancing understanding and support within the community.
• Worked with patience and flexibility, adapting to individual student needs to maximise mentoring potential.
• Coordinated with local organisations to provide up-to-date resources and information, maximising outreach effectiveness.

Care giver/Community health worker at Bambisanani community development agency (2017-02 – 2019-12)

• Met with families and patients to monitor health conditions, recommending medical interventions for severe and critical cases.
• Attended regular training and development programmes to ensure optimal care and support provisions.
• Educated family and community members on drug usage, demonstrating medicine administration and explaining instructions to bolster understanding.
• Provided healthy living and disease management information to specific population groups to encourage patients to properly take medications and monitor symptoms.
• Visited patients to assess levels of care received, ensuring quality, safety and compliance within specified frameworks.
• Organised health promotion activities and wellness clinics for communities, aiding in diagnosing inherent medical conditions and offering treatment.

General Education and training Certificate – Ntukayi General Education center (2017-01 – 2017-11)

Computer literacy Computer in Computer Literacy – Elchees software solutions (2020-01 – 2020-03)

Home based care and palliative care Care giver in Home based care and palliative care – South coat hospice (2017-01 – 2017-02)

Home health care and basic Nursing in Home health care and basic Nursing – Mbalihlume holdings (2022-01 – 2022-04)