Zikhona Tom

My academic background as a Diploma in Management student has equipped me with knowledge in business operations, project coordination, administration, and organisational management. I am dedicated to applying my knowledge and skills to support efficient business operations, strengthen organisational performance, and contribute to successful project outcomes. I am eager to contribute innovative and practical solutions that enhance operational effectiveness, improve organisational processes, and support strategic objectives whilst making a positive impact in dynamic and challenging environments.

Shop Assistant - Fashion World

(2025-12 - 2026-01)

• Assisted with daily retail operations including customer service, stock replenishment, and merchandising.
• Operated point-of-sale systems and handled transactions accurately.
• Supported inventory control through stock counting, rotation, and display organisation.
• Engaged with customer to resolve queries and ensure a positive shopping experience.
• Worked effectively within a team to meet store targets and maintain operational efficiency in a high-volume retail environment.

Diploma in Management - Management - Cape Peninsula University of Technology (2024)

National Senior Certificate - Business Studies and Economics - Groenberg Secondary School (2019 - 2023)