Zime Thandoluhle

Motivated and customer-focused retail professional with several years of experience in cashier, sales, and customer service roles within fast-paced retail and hospitality environments. Skilled in operating POS systems, handling cash transactions, balancing tills, processing refunds, and assisting customers professionally. Strong communication, problem-solving, and multitasking abilities with a proven ability to work under pressure while maintaining excellent service standards.

Cashier, salesperson - Sneaker factory

(2020-03 - 2022-01)

• Several years of experience in retail and cashier operations within fast-paced customer service environments
• Proficient in operating POS systems, cash registers, and processing various payment methods accurately and efficiently
• Skilled in daily cash handling procedures, including cash-ups, refunds, lay-bys, reconciliations, and till balancing
• Experienced in using retail and administrative systems/software, including POS systems, Sage Pastel, Microsoft Excel, and Google Sheets

Sales Admin Intern - The cleaning specialists

(2024-02-04 - 2026-01-31)

• Assisting the sales team with daily administrative tasks
• Handling customer queries and providing customer support
• Maintaining and updating customer records and databases
• Managing emails, phone calls, and appointments
• Supporting communication between customers and the sales team
• Using systems such as Microsoft Excel, Google Sheets, and POS systems

Matric - Humanities - Folweni High School (2012 - 2016)