Zimkhitha Goci

A highly motivated and results-oriented individual with a strong work ethic and a commitment to excellence. Seeking a challenging position where I can use my skills and experience to make a significant contribution to the company's success.

Administrator/ Icadre at Birch acres primary school (Gauteng department of education) (2025-06 – Present)

• Assisting teachers with reading materials for learners, making copies, answering phones, typing documents, responding to emails, greeting visitors, and ensuring clear internal/external communication
• Preparing reports, filing (digital & paper), data entry, and managing records both and online
• Assist with setting up and maintaining ICT equipment (projectors, computers, tablets) and resolving technical issues
• Help with school admin systems like SA-SAMS for data capture and management

Call Center Agent at Mtn/ Metropolitan revenue collection (2024-01 – 2025-01)

• Credit controller, managing clients debt through outgoing and incoming calls, managing overdue accounts, contacting customers about missed payments, negotiating repayment plans, and pursuing outstanding debts
• Resolving queries, build relationships, and ensure clear communication about payments, issuing paid up letter, contract cancelations

Educational assistance at Gauteng department of education (2020-02 – 2022-08)

• Assist teachers during lessons
• Work one-on-one or in small groups with students, help students needing extra, including those with special needs
• Assisting with reading material, Sanitizing the whole staff, help to manage student behavior and maintain a positive environment
• Coaching and mentoring during sports events, keeping records, assisting with files, assisting with intervention and afternoon classes and maintaining good relationships with teachers and students

Sports coordinator/ Volunteer at Gauteng department of sports art's culture and recreation (2019-06 – 2019-12)

• Manage schedules for practices, games, and facility use, assist with functions and protocol, ensuring that all sports players have accurate documentation, attending meetings, record keeping, typing mintues, making copies, attending sports events

Brand ambassador at Scorpion cars( Nissan) (2015-01 – 2017-01)

• Increase brand awareness and drive sales through word-of-mouth, sampling, and promotional activities, answer questions, provide product information, build rapport, and address concerns from potential customers
• Participating in live demos and product sampling, engaging with different people in different platforms

National diploma in sports management – Vaal University of Technology (2020)

Matric – Ibhongo Secondary school (2014)