Zingaphi Nenzani

Paralegal professional with a 2024 Paralegal Certificate and 2 years of legal administrative support experience, offering dependable document handling, scheduling, and office coordination skills, dedicated to improving legal team productivity and client satisfaction. I also have 6 months experience on customer service.

PARALEGAL INTERN - Office of the Family Advocate

(2024-06 - 2026-06)

Department of Justice and Constitutional Development

• Operating switchboard answering incoming calls and transferring phone calls
• Opening Files for new matters in the office
• Capturing data, inputting and updating information into databases
• Filing and organizing Maintaining an organized filing system for both physical and electronic documents
• Work collaboratively with other administrative staff to facilitate office functions
• Assist with scheduling appointments
• Handled office correspondence, including attending to emails and communicating with parties and attorneys
• Provide support to other executives as needed.
• ICMS System – opening and closing files

Customer Care Agent - IsonXperience Multichoice

(2023-06 - 2023-12)

• Listen to customer questions and concerns
• Provide information about product and services
• Take orders and calculate charges and process payments
• Review customers accounts and make changes
• Handle returns

Bachelor of Paralegal Studies - Paralegal Studies - Cape Peninsula University of Technology (2024)

National Senior Certificate - Leonard Ntshuntshe Secondary School (2020)