Zingisa Ngceni

Motivated and detail-oriented Events Management and Hospitality Trainee with 6 months of hands-on in-service training at Blaauwberg Beach Hotel. Skilled in guest services, event operations, and food & beverage operations, with a strong foundation in event operations and hospitality management. I also worked as an Education Assistant at Vista Nova High School, supporting learners, assisting teachers, and contributing to a positive learning environment.

Holds an Advanced Diploma in Events Management from Cape Peninsula University of Technology (CPUT) and certifications in Event Design and Kids Party Planning. Known for excellent organisational, communication, and problem-solving skills, with a passion for delivering exceptional guest experiences. I also have 1 year of experience as a facilitator at a special needs school.

In-Service Trainee at Blaauwberg Beach Hotel (2024-01 – 2024-07)

• Delivered exceptional breakfast service for 100+ daily guests, ensuring a seamless dining experience.
• Managed conference guest operations, including lunch and dinner services for 150+ attendees.
• Assisted in venue setup for 10+ conferences, including layout design, audio-visual setup, and catering coordination.
• Handled room service and back-of-house duties, ensuring timely and accurate order fulfilment.

Education Assistant – Vista Nova High School (Special need school) at Vista Nova High School (2025-01 – Present)

• Support teachers with classroom administration and learner supervision.
• Assist learners with reading, writing, and subject-related tasks.
• Performed scribing duties during assessments, test, and classroom activities to ensure the learner's responses were accurately recorded.
• Conducted morning field work, including checking on how learners are doing before they start with their business of the day.
• Helped maintain a structured, inclusive, supportive learning environment and learner supervision.
• Served as a one-on-one facilitator for a learner with special needs, providing personalized academic support.

Diploma in Events Management in Events Management – Cape Peninsula University of Technology (CPUT)