Field Service Rep II - Nalco Water(Toyota) - Durban, South Africa
(2026-05)
Operate, monitor, and support manufacturing and water treatment processes while ensuring compliance with standard operating procedures (SOPs) and quality standards.
- Perform routine process monitoring, chemistry testing, sample collection, and data recording to ensure product quality and system performance.
- Deliver equipment installation plans, layout drawings, and standardized bill-of-materials for field implementation.
- Coordinate and execute small-to-medium installation and improvement projects; prepare scope, cost estimates, and progress reports.
- Train customer operators and maintenance teams on safe operation, troubleshooting, and preventive maintenance procedures.
- Provide on-site technical support for customer process and equipment issues, diagnosing root causes and implementing corrective actions.
- Perform equipment inspections, commissioning, preventive maintenance, and repairs for chemical dosing, filtration, and auxiliary systems.
- Install, calibrate, inspect, troubleshoot, and maintain process equipment, chemical feed systems, and monitoring instruments to ensure optimal operation.
- Conduct first-line maintenance, equipment cleaning, sterilization, and routine inspections to maximize equipment reliability and minimize downtime.
- Assist with manufacturing operations, filtration, centrifugation, precipitation, dissolution, ultra-filtration, and other controlled production processes.
- Complete production, quality control, maintenance, and service documentation accurately in accordance with SOPs and regulatory requirements.
- Support continuous improvement initiatives by identifying opportunities to improve process efficiency, equipment performance, product quality, and customer satisfaction.
- Provide technical support and problem-solving for process operations and customer systems, escalating complex issues to senior technical personnel when required.
- Deliver routine technical service, equipment inspections, and preventative maintenance to ensure reliable system performance.
- Build and maintain effective working relationships with internal teams and external customers through professional communication and technical support.
- Participate in internal and external audits and ensure compliance with Good Manufacturing Practices (GMP), quality systems, and company procedures.
- Ensure safe handling, storage, packaging, and disposal of chemicals, biological materials, and waste in accordance with company procedures and environmental regulations.
- Work independently at remote and physically challenging plant sites; manage time, travel, and task priorities effectively.
- Ensure adherence to quality, HSE, and regulatory requirements during all field activities.
- Comply with Occupational Health and Safety (OHS) legislation by consistently using appropriate PPE and adhering to all safety procedures.
- Participate in safety programs by serving as a Safety Representative, First Aider, or Evacuation Team Leader when required.
- Attend technical and safety training to maintain competency and support continuous professional development.
- Collaborate effectively with multidisciplinary teams to achieve operational targets, maintain product quality, and deliver high levels of customer service.
Plant Operator - Bidvest Tank Terminals - Richards Bay, South Africa
(2024-07 - 2026-04)
Operate, monitor, and control manufacturing and processing equipment to ensure safe, efficient, and compliant production operations.
- Monitor process parameters, equipment performance, and operational conditions, identifying abnormalities and reporting deviations promptly.
- Loading/offloading truck vessels of solvent products safely according to the SOPs
- Offloading rail and ship vessels of solvent products according to the appropriate SOPs and training requirements
- Perform routine inspections of plant equipment, process systems, pipelines, valves, and utilities to ensure operational reliability and product integrity.
- Collect process and QC/QA samples according to approved protocols and accurately record production, quality, and operational data.
- Complete production records, inspection checklists, equipment logbooks, and batch documentation in compliance with GMP, quality systems, and company procedures.
- Conduct first-line maintenance, equipment cleaning, calibration support, troubleshooting, and routine servicing to maximize equipment availability.
- Safely operate plant tools and equipment while assisting maintenance teams during planned maintenance and equipment shutdowns.
- Dispose of waste materials in accordance with environmental procedures, GMP standards, and company policies.
- Participate in internal audits, inspections, and continuous improvement initiatives to enhance process efficiency, quality, and operational performance.
- Maintain high housekeeping standards to ensure clean, organized, and compliant production and plant environments.
- Comply with Good Manufacturing Practices (GMP), Occupational Health and Safety (OHS) legislation, environmental regulations, and all site operating procedures.
- Wear and maintain appropriate personal protective equipment (PPE) and promote a strong safety culture throughout all operational activities.
- Participate in emergency preparedness activities, including emergency response, evacuation procedures, firefighting support, and first aid responsibilities when required.
Water Treatment Plant Operator - Veolia Water - Durban, South Africa
(2017-01 - 2024-06)
Operated and monitored water treatment systems including filtration, clarification, chemical dosing, reverse osmosis, and demineralization units to ensure continuous, compliant plant performance.
- Conducted routine water quality testing (pH, turbidity, conductivity, chlorine residuals, hardness, etc.) and adjusted treatment processes to maintain optimal parameters.
- Performed equipment inspections and preventive maintenance on pumps, valves, dosing systems, tanks, filters, and instrumentation to minimize downtime and extend asset life.
- Identified and resolved process deviations through troubleshooting of mechanical, chemical, and operational issues.
- Logged operational data, compiled shift reports, and communicated abnormalities and system status updates to supervisors and technical teams.
- Ensured strict adherence to safety, environmental, and regulatory requirements, including chemical handling, waste management, and emergency response procedures.
- Collaborated with maintenance and engineering teams during plant shutdowns, upgrades, and repairs.
- Supported continuous improvement efforts by recommending process optimizations and efficiency improvements.
- Maintained high housekeeping standards to ensure a clean, safe, and efficient operating environment.
