Zo-Andri van Aarde

Results-driven operations and administration professional with experience in branch operations, stock control, inventory management, sales, banking, and customer service. Currently employed as Second-in-Charge (2IC) at Plumblink, where I have been entrusted with assuming the Branch Manager’s operational responsibilities during an extended period of absence while continuing to fulfil my own role. Recognised for strong leadership, excellent organisational skills, and the ability to remain calm under pressure, I thrive in fast-paced environments requiring accuracy, initiative, and problem-solving.

Passionate about continuous learning and committed to delivering operational excellence while building strong customer and team relationships.

Second-in-Charge (2IC) | Stock Controller | Sales - Plumblink - Upington

(2025)

• Support the daily management and operation of the branch.
• Manage stock ordering, receiving, issuing, inventory control and stock adjustments.
• Perform stock counts and investigate stock variances.
• Complete daily banking, cash-ups and cash handling procedures.
• Assist customers with quotations, product selection and sales.
• Monitor branch sales performance and contribute towards achieving sales targets.
• Maintain excellent customer service standards.
• Ensure compliance with company Health & Safety policies.
• Liaise with suppliers and internal departments regarding stock availability.

Additional Leadership Responsibilities - Plumblink - Upington

(2026-05 - 2026-08)

I have assumed the Branch Manager’s operational responsibilities during an extended period of sick leave while continuing to fulfil my own responsibilities.

• Coordinating the day-to-day operation of the branch.
• Supporting and guiding staff.
• Monitoring branch sales performance.
• Managing operational decisions.
• Resolving customer and operational issues.
• Ensuring branch procedures and company standards are maintained.
• Continuing responsibility for banking, stock management, customer service and branch administration.

Receiving & Dispatch Clerk - All Oceans - Upington

(2023-11 - 2024-12)

• Coordinated receiving and dispatch activities.
• Verified incoming stock and supplier deliveries.
• Monitored inventory and product expiry dates.
• Conducted vehicle inspections.
• Scheduled preventative vehicle maintenance.
• Maintained shipment documentation.
• Improved warehouse organisation and workflow.

Receptionist & Cashier - Cem Brick - Bloemfontein

(2023-01 - 2023-10)

• Managed reception and customer enquiries.
• Answered and redirected telephone calls.
• Processed daily cash-ups.
• Assisted customers.
• Scanned and archived delivery documentation.
• Ordered office stationery and supplies.

NQF Level 4 - Generic Management - SA Campus (2021 - 2022)

National Senior Certificate (Matric) - Jim Fouché High School (2019 - 2019)