Zodw Mduli

Excellent communication skills both spoken and written. Ability to anticipate and diagnose problems and deal with them in an emotional intelligent manner when they arise. Strives in a team and autonomous environment.

SALES ASISTANT, VERIMARK

Gave advice and guidance on product selection to customers, dealt with returns and refunds, customer service, dealt with customer complaints in a patient and helpful manner, took and recorded orders through a computer system in or over the phone.

BRAND PROMOTER, TRADEWAY PROMOTIONS

Demonstrated and provided information on promoted products/services, distributed product samples, brochures, flyers etc. to source new sales opportunities, Created a positive image and led consumers to use it, set up booths and promotional stands and stock products.

INTERN EVENT ADMINISTRATOR, SAMRC EVENTS OFFICE (SAMRC)

Helped attendees with the registration at the conference, created Invoices, checked proof of payments at the SVRI conference. I was also exposed into virtual events for 6 months.

CTICC, SAMRC EVENTS OFFICE (SAMRC)

Assisted in their conferences. One of the conference was the GBV conference. Helped attendees with the registration at the conference. Checked if the seating arrangements were fine and ensured that all guests in assigned area were well seated in their respective conference rooms.

BRAND PROMOTER, THE CREATIVE COUNSIL (TCC)

Demonstrated and provided information on promoted products/services, distributed product samples, brochures, flyers etc. to source new sales opportunities, Created a positive image and led consumers to use it, set up booths and promotional stands and stock products.

CUSTOMER SERVICE REPRESENTATIVE, IINET (MERCHANTS)

Took customer calls and provided accurate, satisfactory answers to their queries and concerns, helped to train new employees and informed them about the company’s customer management policies, researched needed information using available resources, reported on customer feedback and managed & update customer databases.

PROJECT SUPERVISOR (EPWP), CITY OF CAPE TOWN (DISTRICT 6 HOSPITAL)

• Oversaw the project and ensured that everything at the Hospital.
• Assisted with data capturing at District Six Hospital at TB unit.
• Assisted at reception with checking folders and booking appointments for patients.

2013 - 2017

GRADE 12, LUHLAZA HIGH SCHOOL

2018 – 2021

NATIONAL DIPLOMA IN EVENTS MANAGEMENT, CAPE PENINSULA UNIVERITY OF TECHNOLOGY