Zoleka Ndlovu

BCom Honours student in Information and Knowledge Management at the University of Johannesburg with hands-on experience in data analysis, data validation, and digital systems support. Strong interest in document solutions, communication systems, and information governance. Demonstrated ability to work with structured data, support reporting processes, and ensure accuracy, compliance, and efficiency.

Seeking to contribute by delivering reliable, high-quality document and communication outputs aligned to business requirements.

Digital Support Assistant (Part-Time) - University of Johannesburg (IKM Department)

(2024-01 - 2024-05)

• Supported users with digital platforms, online systems, and cloud-based tools
• Maintained logs of user queries, improving documentation and issue tracking
• Identified recurring issues and contributed to system usability improvements
• Assisted in aligning system usage with user requirements and communication needs

Part-Time Data Analyst / Engineer - Contrast Technologies

(2025-02 - 2025-10)

• Performed data cleaning and validation, identifying inconsistencies and missing values across datasets
• Prepared and structured data for reporting and analysis, supporting basic data integration workflows
• Conducted data testing and verification to ensure accuracy and reliability of outputs
• Maintained data process documentation and collaborated on data requirements

BCom Hons - Information Management - University of Johannesburg (2026-01)

BA - Public Management and Governance - University of Johannesburg (2023-02 - 2025-11)

National Senior Certificate - Sizwe Secondary School (2018-01 - 2022-11)