Zusiphe Flatela

Energetic and passionate healthcare professional holding an accredited Orientation Background to Hiv Aids Care and Counseling and a strong background in community volunteering. Well-versed in NDOH testing protocols, quality control checks for test kits, and active listening techniques. Eager to leverage strong interpersonal skills and rigorous training to support patient wellness and meet monthly clinic testing targets.

Conducted daily voluntary HIV Testing Services (HTS) and rapid diagnostic finger-prick testing within the Outpatients Department (OPD) and specialized anti-retroviral treatment (ARV) clinic.Managed pre-test and post-test psychosocial counselling sessions, routinely exceeding monthly targeted testing and counselling quotas.Implemented strict index testing strategies, identifying and screening sexual partners and biological children of newly diagnosed or unsuppressed clients.Ensured immediate linkage to care, registering newly diagnosed HIV-positive individuals into the hospital's wellness program for rapid Anti-Retroviral Therapy (ART) initiation.Coordinated clinical handovers with the National Health Laboratory Service (NHLS) facility on-site for complex viral load confirmations.Screened all visiting HTS clients for Tuberculosis (TB) symptom progression and Sexually Transmitted Infections (STIs), managing internal cross-referrals.Captured and cross-verified daily patient data accurately within the national HTS registers to maintain high-quality data integrity.Participated in community health education campaigns and mobile health outreach units servicing rural catchment areas outside Engcobo.

Core CompetenciesRapid Diagnostic Testing (RDT)Pre- & Post-Test CounsellingIndex Testing & Partner NotificationART Linkage & Adherence SupportTier.Net & HTS Register MaintenanceCommunity Outreach & MobilizationTB/STI Screening & Prevention EducationPatient Confidentiality & Protection (POPIA)Professional Experience

Background to Hiv Aids Care and Counseling