أسماء السلمي

Human Resources graduate with experience in customer service and leadership roles. Skilled in team management, problem-solving, and critical thinking. Recently developed strong skills in data analysis and Power BI. Eager to apply my knowledge and grow within a dynamic and professional environment.

Customer Service Supervisor at Saudi National Bank (2023-01 – 2024-12)

• Leading a team of customer service representatives.
• Managing service operations and ensuring client satisfaction.

Customer Service Representative at Saudi National Bank (2021-01 – 2023-12)

• Handled customer inquiries and resolved service issues.
• Maintained high levels of client satisfaction and professionalism.

Digital Transformation Diploma in Digital Transformation – King Abdulaziz University (2025-12)

Bachelor in Human Resources Management – King Abdulaziz University (2015-04)