Aladdin Elsayed

• tables, trays according to the type of food ordered and the hotel’s service standards.
• Performs opening and closing procedures established for the department. 
• Accurately records, pre-checks and picks up all food and beverage orders.
• Check in with guests to ensure satisfaction with each food course and / or beverages.
• Responsible for cleaning and removing the trolleys / trays from guest rooms and corridor. 
• Serves guests their food and beverage in a prompt, courteous manner as per the standard sequence of service.
• Maintain cleanliness of work areas, chinaware, glassware, etc., throughout the day. 
• Report cleanliness and maintenance issues to the immediate supervisor.
• Assist in carrying out scheduled inventories of products and operating equipment. Ensure that the place of work and surrounding area is kept clean and always organized.
• Ensure proper appearance and grooming while on duty.
• Ensure to have minimum wastage and breakage.
• Ensure communication between Kitchen, Order taker and service team members.
• Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
• Being knowledgeable of operating the hotel’s point of sales (POS) system, other order taking systems or hand help devices, inventory software etc.

Fairmont The Palm, Dubai 

October 2020 - October 2021

Head Waiter (Al-Mageeb Arabic Restaurant)

Order Taker (In Room Dining)

The Oberoi, Dubai 

July 2018 - October 2020

Head Waiter (All Day Dining-971)

Kempinski El Nile, Cairo, Egypt

April 2015 - June 2018

Waiter (All Day Dining-The Blue Restaurant)

Head Waiter (Osmanly Turkish Restaurant)

Fairmont Heliopolis, Cairo, Egypt March 2012 - April 2015

Waiter, (Aqua E Luce-All day dining)

Waiter, (In Room Dining)

RAFFLES THE PALM, DUBAI (PRE-OPENING)

November 2021 - present

FACULTY OF LAW, CAIRO UNIVERSITY, EGYPT.