Youssef Mohamed

My naHello, my name is Youssef Mohamed. I am 25 years old and I am from Egypt. I have experience in the hospitality industry, especially as a Butler, where I developed strong communication, customer service, and problem-solving skills. I enjoy helping people and providing excellent service, which is why I am interested in working in customer service. I am a quick learner, adaptable, and always willing to improve my skills."

Waiter at Barcelo Cairo three pyramids (2021-08 – 2022-07)

• Greet customers upon arrival and take orders for beverages
• Prepare and serve drinks, including alcoholic and non-alcoholic beverages, according to the customer's specifications
• Monitor the bar area to ensure that all customers receive timely and attentive service
• Handle cash and creditcard payments and maintain accurate records of sales

Butler at St Regis cairo (2025-02 – Present)

• Provided high-level personal assistance and hospitality services to household members and guests.
• Managed daily household operations, including scheduling, table service, and event coordination.
• Ensured impeccable standards of cleanliness, presentation, and discretion at all times.
• Supervised and coordinated with other household staff to maintain smooth operations.
• Delivered personalized service, anticipating needs and maintaining confidentiality

Faculty of Social Work – Helwan University (2020 – 2024)