Ali Shahen

Retail Sales Associate with experience in sales and cashier operations, with strong knowledge of customer service, sales targets, and retail KPIs including UPT and ATV. Skilled in upselling, cross-selling, product recommendations, POS operations, cash handling, stock replenishment, and maintaining high store standards. Able to build strong customer relationships and contribute to achieving sales targets and improving overall store performance.

Sales Associate at MaGilla (2025-01-12 – Present)

• Strong understanding of UPT (Units Per Transaction) and ATV (Average Transaction Value).
• Skilled in increasing UPT and ATV through effective cross-selling, upselling, and product recommendations.
• Ability to identify customer needs and recommend complementary products to maximize each transaction.
• Experienced in working toward daily and monthly sales targets and KPIs.
• Strong knowledge of customer engagement, conversion, and sales performance improvement.
• Experienced in POS systems, cash handling, payment processing, and daily cash reconciliation.
• Knowledge of stock replenishment, inventory control, and visual merchandising.

– Albaath University (2019)