Amr Ibrahim
Customer Operations l Travel Operations l Customer Experience
كفاءة
Dubaiعضو منذ ٤ أبريل ٢٠٢٦
·
وظّف هذا الشخص
أرسل عرض عمل مباشرة لهذا المرشح
نبذة
Data-Driven Hospitality Contact Centre Sr Manager with 20 years leading centralized reservations, guest contact, and omnichannel support teams across travel, airline, and tech. sectors in MENA.
التعليم
- Bachelor in Engineering - Faculty of Engineering, Port said University - 2012
- Doctorate in Consumer Behavioral influence and Artificial intelligence, New Brunswick University - 2022
- Masters in Customer Intelligence & Consumer Analytics, New Brunswick University - 2019
- Diploma in Training of Trainers (TOT), Harvard College – 2016
- Diploma in Data Analytics – Harvard Business School - 2019
