Ashik Roshan
Sr. Guest service agent | Reservation agent
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نبذة
Front Office professional trained under Marriott and Accor standards. Strong in handling pressure, driving upsells revenue and managing guest experience without losing control of operations. Focused on growth and performance, not just routine work.
الخبرة
Front Office Supervisor with 2+ years of experience in Marriott and Accor properties. Skilled in guest relations, reservations management, upselling, and handling high-pressure operations. Experienced in coordinating with departments, managing shift responsibilities, and maintaining brand service standards.
التعليم
Bachelor’s degree graduate with a background that supports hospitality operations and business understanding. Strong practical exposure through hands-on experience in front office and guest service environments.